Sales Director - Americas

The Sales Director Americas is a senior commercial leader and a core member of Max Cytes Commercial Leadership Team, responsible for driving revenue growth, execution excellence, and customer success across the Americas. This role has full accountability for a hybrid commercial model:

• Direct sales leadership in North America, managing Business Development Managers (BDMs) and Field Application Scientists (FAS).
• Distributor strategy and performance management in Latin America, ensuring effective market coverage, execution, and compliance.

The Sales Director will translate global commercial strategy into regional execution, balancing hands-on leadership with strategic oversight. This role requires a proven leader who can scale teams, enforce sales discipline, and partner cross-functionally to deliver consistent, high-impact commercial results across diverse markets.

Territory:
Americas

Preferred Locations:
Remote, East Coast of US, near to a major airport

Commercial Leadership & Revenue Ownership

• Serve as a senior leader on the Commercial Leadership Team, contributing to global commercial strategy, operating rhythms, and execution standards.
• Own and deliver quarterly and annual revenue targets across the Americas.
• Lead regional business planning, territory design, sales funnel development, forecasting, and performance management.
• Drive consistent adoption of CRM, funnel management, and data-driven decision-making to improve forecast accuracy and sales productivity.

Direct Sales Leadership North America

• Directly manage, coach, and develop a team of Business Development Managers (BDMs) and Field Application Scientists (FAS) operating in a fully direct sales model.
• Establish clear expectations, KPIs, and accountability frameworks across sales and technical field teams.
• Conduct regular field coaching, joint customer visits, and deal inspections to elevate selling effectiveness and technical engagement quality.
• Partner closely with FAS to ensure strong alignment between commercial strategy and technical execution.

Distributor Management Latin America

• Own the commercial strategy and distributor model for Latin America, aligned with global standards and regional market dynamics.
• Select, onboard, and manage distributors, ensuring clear expectations for revenue, pipeline development, activity levels, and compliance.
• Lead distributor performance management through structured governance, including quarterly business reviews, forecasting, and KPI tracking.
• Ensure distributors are effectively trained, enabled, and aligned with Max Cytes value proposition, pricing, and ethical standards.
• Identify opportunities to optimize coverage, upgrade partners, or evolve the go-to-market model as markets mature.

Customer Engagement & Strategic Account Leadership

• Maintain senior-level relationships with key strategic accounts across pharma, biotech, and advanced academic institutions.
• Serve as an executive sponsor for complex, multi-stakeholder opportunities involving capital equipment, consumables, and services.
• Ensure customer needs are translated into cohesive commercial and technical strategies in partnership with FAS, Services, and Product teams.
• Actively represent the Voice of Customer to Product Management, Marketing, and R&D.

Cross-Functional Leadership & Execution

• Partner closely with Marketing, Field Applications, Services, Finance, Legal, Operations, Study Manager and Commercial Operations to ensure seamless execution from opportunity creation through delivery and post-sale support.
• Ensure alignment on pricing, contracting, SOW development, and revenue recognition processes.
• Proactively identify gaps in tools, processes, or capabilities and drive continuous improvement initiatives to support scale and consistency.

Operational & Financial Discipline

• Own regional forecasting accuracy, pipeline coverage, and deal inspection rigor.
• Analyze performance trends, conversion metrics, and territory productivity to guide strategic adjustments.
• Contribute to annual operating plans, headcount planning, and budget management for the Americas.
• Ensure compliance with corporate policies, legal requirements, and ethical sales standards across both direct and distributor-led models.

• Bachelors degree in Life Sciences, Biomedical Engineering, or a related field. Advanced degree (PhD, MS, MBA) is preferred.
• 12+ years of commercial experience in life sciences or biotechnology, with 10+ years in senior sales leadership roles.
• Experience in cell & gene therapy, biomanufacturing, genome engineering, or adjacent advanced life science markets.
• Track record of scaling commercial organizations during periods of growth and transformation.
• Experience operating as part of a global commercial or executive leadership team.
• Proven success leading direct sales teams (BDMs and technical field teams) and managing distributor networks, ideally across multiple countries.
• Strong experience with complex, long-cycle sales involving capital equipment, consumables, and/or scientific services.
• Demonstrated…