Tier-2 Desktop Support Specialist; Windows & MacOS
Job in
Rockville, Montgomery County, Maryland, 20849, USA
Listed on 2026-03-01
Listing for:
Compass Pointe Consulting, LLC
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support
Job Description & How to Apply Below
A consulting firm in Rockville is seeking a Tier 2 desktop support specialist to assist users with technical issues. The ideal candidate will have 3+ years of experience in desktop support, familiarity with Windows 10/11 and MacOS environments, and experience using ITSM tools like Service Now. This role involves troubleshooting, equipment provisioning, and providing excellent customer service. A variety of benefits such as medical and 401k will be offered to W2 consultants.
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