Solutions Specialist; Pre-Sales Engineer - OptymEdge

Overview

Job Title:

Solutions Specialist (Pre-Sales Engineer)

Location:

US - Remote

Optym Edge (part of The Emmes Group) is advancing global ophthalmology clinical trials through the Acuvera Suite—Certify, Capture, and Imaging—bringing digital transformation to visual function endpoints. To support this growth, we are seeking a Solutions Specialist (Pre‑Sales Engineer) to support and execute value realization, strengthen sponsor and CRO partnerships, and unlock long‑term account expansion.

Optym Edge delivers specialized digital solutions for BCVA certification, data capture, and imaging workflows to help sponsors, CROs, and sites modernize visual function endpoints, improve data quality, and simplify clinical execution.

As a pre‑sales engineer, you will act as the technical and functional expert for the Acuvera platform during the evaluation phase, working closely with Business Development and Customer Success to deliver tailored demonstrations, lead solution discovery sessions, support pilot configurations, and help prospective customers understand how Acuvera fits into their study workflows.

• Client Engagement & Demonstrations
  :
  Deliver compelling, value‑driven demonstrations of Acuvera Certify, Capture, and Imaging; translate workflow challenges into clear product value; tailor demos to protocol requirements and sponsor/CRO operational pain points.
• Solution Design & Technical Expertise
  :
  Act as the functional and technical expert throughout the pre‑sales cycle; lead discovery workshops to map client processes and optimize Acuvera configurations; support pilot study setup, evaluation workflows, and initial site onboarding during the pre‑sales and pilot phase.
• Commercial & Proposal Support
  :
  Provide technical input for RFPs/RFIs; collaborate with BD, CS, and Product on proposals and pre‑sales ROI assumptions; demonstrate the operational and financial impact of adopting Acuvera.
• Cross‑Functional Collaboration
  :
  Partner with Product and Technology teams to communicate enhancement opportunities; work closely with Customer Success to ensure a smooth handoff post‑sale; support demo environment management and continuous improvement initiatives.
• Other Responsibilities
  :
  Support conference demos, sponsor workshops, and sales enablement activities; maintain awareness of market trends, competitor solutions, and sponsor needs.

• Bachelor’s degree in Business Information Technology, Computer Science, Engineering, or a related field.
• 5+ years of experience in eClinical, clinical software, or ophthalmology technology.
• Strong understanding of clinical workflows; BCVA or imaging exposure preferred.
• Excellent communication, demonstration, and analytical skills.
• Ability to configure software solutions for clinical study use.
• Ability to manage multiple technical engagements concurrently.
• Ideal but not essential experience in ophthalmology clinical trials or visual function endpoints; background in clinical operations, data management, or site coordination; knowledge of GCP, 21 CFR Part 11, and clinical technology validation.

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.