More jobs:
Tier 1 IT Help Desk Pro Web Platforms
Job in
Rockville, Montgomery County, Maryland, 20849, USA
Listed on 2026-01-11
Listing for:
Hendall Inc
Full Time
position Listed on 2026-01-11
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A reputable organization is seeking a Help Desk Specialist to deliver Tier 1 technical support for web-based training platforms. The ideal candidate will have at least three years of Help Desk or Customer Service experience, with strong analytical, problem-solving, and communication skills. Responsibilities include managing support tickets, responding to user inquiries, and collaborating with project teams. The salary range offered is between $60,000 to $70,000 per year, with a focus on timely resolution of technical issues.
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