Manager, Reading Centre Operations - OptymEdge

Overview

Job Title: Manager, Reading Centre Operations - Optym Edge

Location: US - Remote

Optym Edge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. Optym Edge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data.

Optym Edge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data.

The Manager, Reading Centre Operations is a senior, cross-functional role responsible for integrating clinical operations, analytics, systems readiness, and quality oversight across Imaging Reading Center activities. Trained across multiple operational domains, this role provides flexible coverage, analytical leadership, and operational problem resolution across studies, while preserving formal accountability within established functional roles. This role is intentionally trained across multiple Imaging Reading Center functions and may temporarily perform, or support tasks assigned to other roles to ensure operational continuity and timely issue resolution.

Formal approval authority and regulatory accountability remain with designated role owners.

• Generate study-level and cross-study operational analytics, KPIs, trend analyses, and recurring reports to support study oversight, quality monitoring, and sponsor and internal reporting.
• Translate Imaging Reading Center clinical and operational requirements into system requirements, user stories, and acceptance criteria, and execute user acceptance testing using dummy data and defined edge cases.
• Design and maintain operational trackers, reports, and dashboards supporting certification tracking, QC oversight, and consistency in study monitoring.
• Develop, refine and maintain program-level SOPs, work instructions, and operations manuals during Reading Center build-out and scaling phases.
• Design role-based training frameworks, onboarding materials, and core training content to support consistent competency development across Reading Centre roles.
• Support budget architecture, pricing logic, and proposal updates aligned with study scope, operational complexity, and resource requirements.
• Resolve cross-functional operational issues across PM, QC, grading, data management, and systems workflows prior to formal escalation.
• Support institutional knowledge transfer, role readiness, and operational continuity during Reading Center growth and scaling periods.

• Master's Degree
• 7-9 years experience in clinical operations, imaging workflows, analytics, or regulated research environments.
• Demonstrated ability to translate operational needs into analytical, system, and process solutions.
• Strong analytical, communication, and cross-functional collaboration skills.
• Systems-level and integrative thinking
• Analytical rigor with operational pragmatism
• Strong judgment and prioritization across complex workflows
• Collaborative leadership and mentoring mindset
• Commitment to quality, inspection readiness, and continuous improvement

Optym Edge is part of the Emmes Group. Emmes is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming a primary clinical research provider to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We are looking for talented professionals eager to help advance clinical research as we work to embed innovation into the…