Patient Evaluation and Communications Specialist

Sunstone Therapies Patient Evaluation and Communications Specialist Rockville, MD
· Full time Apply for Patient Evaluation and Communications Specialist

he Patient Evaluation & Communications Specialist manages the end-to-end prescreening process for all clinical research studies and supports related communications and outreach. Sitting within marketing, the role operates at the intersection of marketing and clinical research operations, driving brand messaging and kickstarting the patient journey. The Specialist closes the feedback loop between recruitment and marketing, ensuring patients are effectively recruited, evaluated, and supported through the pre-enrollment journey.

They also gather qualitative insights from patient interactions and help adapt recruitment and prescreening workflows based on those learnings, continually improving the experience to align with patient needs. The role ultimately serves to grow and strengthen the patient funnel—both in quality and quantity.

We exist to accelerate on-the-ground learning and operations necessary to approve and scale psychedelic therapies in the medical setting. The Sunstone team was brought together by shared compassion for those who suffer and a genuine wish to broaden their access to treatment.

Our backgrounds in medicine, business, and design provide us with unique perspectives and skills necessary to define the standards of patient experience.

Our values guide us in everything we do:
Bring Forth Healing + Work with Rigor + Care for the Team + Learn and Grow + Innovate  service to Sunstone’s vision of Whole Person Healing for All, all of our team members play a key role in Sunstone’s ability to deliver on its vision with Love and Rigor.

Job Date:
Jan 2026

FLSA:
Exempt

FTE:
Full-time

Job Title: Patient Evaluation & Communications Specialist

Hours: 8:30am - 4:30pm, Monday - Friday

Department: Marketing and Communications

Reports To: Marketing and Communications Manager, dotted line to Clinical Systems Manager

Context :
Sunstone Therapies is the leader in the delivery of psychedelic-assisted therapy in the medical setting, focusing on the development and implementation of clinical trials today, and clinical delivery if and when therapies are approved. Right now, we have two sites with roughly 30 employees -- looking to build our team and expand to 2 more sites in the next 2 years.

At Sunstone, our culture centers on love and rigor, prioritizing whole-person healing for all.

To be successful in this role in this growth stage start-up, the candidate must be a detail-oriented self-starter and problem solver. They should be able to quickly shift projects and priorities to meet emerging needs, collaborate across departments, and align their approach with Sunstone’s values. Join us in making a profound impact in the realm of therapeutic research!

Scope: The Patient Evaluation & Communications Specialist manages the end-to-end prescreening process for all clinical research studies and supports related communications and outreach. Sitting within marketing, the role operates at the intersection of marketing and clinical research operations, driving brand messaging and kickstarting the patient journey. The Specialist closes the feedback loop between recruitment and marketing, ensuring patients are effectively recruited, evaluated, and supported through the pre-enrollment journey.

They also gather qualitative insights from patient interactions and help adapt recruitment and prescreening workflows based on those learnings, continually improving the experience to align with patient needs. The role ultimately serves to grow and strengthen the patient funnel—both in quality and quantity.

Job activities include but are not limited to:

• Study Start-Up
  : support the identification and outreach of potential patients for new clinical trials by leveraging Health Cloud data and Active Campaign. Partner with cross-functional teams to develop and launch recruitment communications.
• Prescreening Operations
  : lead and manage the patient prescreening process including scheduling, conducting prescreen phone calls, managing CRM data entry, and triaging…