Temporary Public Safety Dispatcher

Job Description

Montgomery College, Central Services location, has an immediate need for two part‑time, temporary Public Safety Dispatchers. The work schedule is 19 hours per week. This is a non‑bargaining, non‑exempt, grade 15 position. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging, and inclusiveness.

• Receive and calmly respond to routine and emergency calls for police, fire, medical, or other situations via telephone or radio.
• Determine the nature and location of incident, dispatch assigned campus officers, local police, fire, medical personnel, or other emergency units as necessary.
• Research and provide information for officers and callers.
• Monitor local police, fire, EMS, emergency, and weather incidents.
• Use various systems to enter and retrieve information and document calls/incidents.
• Monitor campus‑wide security and fire systems, CCTV, and building/classroom access.
• Serve as a point of contact between campus officers and external agencies during emergencies.
• Operate various radios, consoles, telephones, and computer systems.
• Maintain working knowledge of the campus geography and surrounding area to direct emergency personnel.
• Serve as a Campus Security Authority (CSA), as outlined by the Clery Act.
• Perform other related duties as assigned or appropriate.

• Ability to handle stressful situations and information exchanges in a fast‑paced environment.
• Ability to maintain confidential information.
• Ability to operate computers, phones, and work with Microsoft Office and other software databases.
• Ability to work cooperatively with all levels in the College community.
• Commitment to working within a diverse environment and interacting collegially with individuals of different backgrounds.
• Ability to elicit appropriate questions to gather and disseminate accurate and precise information.

• High School Diploma or GED.
• One year of work experience in customer service, call center, dispatch center, office environment or related experience.
• Equivalent combination of education, training, certification and/or experience may be considered.

$19.29/hour.

• Successful completion of a background check and degree verification (if applicable).

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240‑567‑5353 or (Use the "Apply for this Job" box below). require at least two weeks advance notice to enable us to provide the requested accommodation.

Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.

Montgomery College is a tobacco‑free and smoke‑free workplace.

Open Until Filled

Entry level

Part‑time

Other, Information Technology, and Management

Higher Education