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Member Experience & Relations Lead

Job in Rockville, Montgomery County, Maryland, 20849, USA
Listing for: American Speech-Language-Hearing Association
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
  • Non-Profit & Social Impact
Job Description & How to Apply Below
A non-profit organization for speech and hearing professionals in Rockville seeks a Customer Relations Manager. The role necessitates excellent communication and problem-solving skills while providing support to 241,000 members. Candidates should have a bachelor’s degree or equivalent experience, with at least 2 years in customer service and familiarity with CRM systems. You will enjoy collaboration in a supportive environment, contributing to member satisfaction and organizational initiatives.
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