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Customer Service​/Call Center Representative

Job in Rockville, Montgomery County, Maryland, 20849, USA
Listing for: DARCARS Automotive Group
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 16500 - 20259 USD Yearly USD 16500.00 20259.00 YEAR
Job Description & How to Apply Below
Position: Customer Service / Call Center Representative

Overview

Join to apply for the Customer Service / Call Center Representative role at DARCARS Automotive Group
.

What We’re Looking For
  • A positive, patient, and active listener
  • Experience in a call center or customer service role (automotive experience is a plus!)
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic computer skills
What We Offer
  • Employee discounts on vehicle purchases, parts and service repairs
  • A dynamic and supportive team and training environment
  • Opportunities for career growth within the company
What You’ll Do
  • Answer high volume of incoming service calls promptly and professionally
  • Schedule service appointments efficiently based on customer needs
  • Outbound service appointment confirmations, reminders and campaign calls
  • Provide accurate information about services, pricing, wait times, and warranties
  • Assist customers with inquiries and ensure seamless service experience
  • Always maintain a friendly and professional demeanor

Apply today and drive your career forward!

The following statements are standard notices: this job advertisement is a preview of the role in solicitation. The employee may be required to perform other duties as assigned by a supervisor. We are an equal opportunity employer and a drug-free workplace. Offers are contingent on successfully passing background screening (including criminal background check, review of consumer and motor vehicle records, and verification of SSN).

Employment is at-will and subject to dealership rules and regulations. #indeed #indeedlow

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales, General Business, and Education
Industries
  • Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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