Associate Product Manager

Job Description The Associate Product Manager plays a key role in shaping and advancing Dealer On’s software solutions. This role supports the entire product lifecycle: research, discovery, definition, delivery, and optimization. The ideal candidate demonstrates strong analytical thinking, curiosity about customer needs, and the ability to translate complex problems into actionable requirements for cross‑functional teams.

This is an entry to mid‑level position well‑suited for individuals looking to launch or grow their product management career in a fast‑paced, data‑driven, and customer‑focused SaaS environment.

• Conduct competitive analysis and industry research within the automotive retail software space to identify market trends, customer challenges, and strategic opportunities.
• Interview customers, dealers, internal SMEs, and partners to understand workflows, pain points, and emerging needs.
• Help define product vision, goals, and success metrics aligned with company strategy.

• Assist in developing and maintaining the product roadmap for your products, balancing customer value, business priorities, and technical feasibility.
• Create clear, concise functional and non‑functional requirements – including user stories, acceptance criteria, and detailed user flows.
• Translate customer and stakeholder requests into well‑defined problem statements and actionable backlog items.

• Work closely with UX/UI designers to refine user experiences, participate in usability testing, and validate solutions before development.
• Partner with engineering teams to ensure shared understanding of requirements, answer questions during development, and support sprint planning and backlog refinement.
• Collaborate with Training, Support, and Marketing teams to ensure product updates are clearly documented, communicated, and understood internally and externally.
• Provide troubleshooting and knowledge support to Operational teams for your products and features.

• Participate in Agile ceremonies such as daily stand‑ups, sprint planning, retrospectives, and grooming.
• Ensure backlog is prioritized, refined, and consistently aligned with roadmap goals.
• Triage incoming bug reports, feature suggestions, and improvement requests while assessing impact and recommending priority.
• Support release planning by preparing release notes, validating acceptance criteria, and conducting post‑launch analyses.

• Communicate product decisions, timelines, and updates to stakeholders clearly and proactively.
• Validate feature outcomes through user feedback, analytics, and performance metrics.
• Assist in developing customer‑facing documentation, training materials, and product guides.

• Bachelor’s degree or equivalent professional experience, preferably in business, engineering, computer science, or related field.
• 1+ year of experience in SaaS, automotive software, digital retailing, or related technology environment.
• Familiarity with Agile/Scrum methodologies and experience working with product or development teams.
• Proficiency with Product Management software such as Jira, Confluence, or Microsoft Project.
• Strong analytical, communication, and documentation skills.
• Ability to validate acceptance criteria and collaborate with users.
• Highly organized, detail‑oriented, and able to manage multiple priorities.
• Proficiency with Microsoft Office.
• Ability to work autonomously while collaborating effectively in a team environment.
• Strong problem‑solving skills with a customer‑first mindset.

• 2+ years in product management, business analysis, or a related discipline within SaaS or automotive technology.
• Experience with in dealership software, automotive retail operations, digital marketing, or automotive e‑commerce platforms.
• Formal product management training (e.g., Pragmatic, Product School, CSPO).
• Experience using road‑mapping tools such as Aha!, Product Plan,
• Ability to thrive in a dynamic environment with frequently changing priorities.
• Strong technical writing…