Manager, Operations & Compliance

Supernus Pharmaceuticals is an award-winning biopharmaceutical company with more than 30 years of experience in developing and commercializing products that treat central nervous system (CNS) diseases. At Supernus, we develop innovative products that help treat neurological and psychiatric conditions. We currently have 9 products in the market that are making a real impact on patient outcomes.

The Manager, Contract Operations & Compliance, is responsible for contract operations, compliance, and reporting. This position reports to the Director, Contracts and Price Reporting, and works closely with the Director of Contracts, Director of Strategy, Directors of Corporate Accounts and Legal. This position will serve as the contract operations point person and will be responsible for administration of government and managed market contracts.

• Supports all aspects of managed care and government contract management lifecycle from negotiation through termination.
• Leads legal and operational reviews of contracts and facilitates the signature process.
• Manage the processing of government rebates (including Medicaid, Medicare, and Tricare) as well as commercial managed care invoices from validation to funding.
• Works closely with Corporate Accounts Directors to resolve contract issues/challenges or assist with the development of strategies.
• Works collaboratively with Directors of Corporate Accounts to update contract language as necessary and drives discussions with Directors of Corporate Accounts ensuring alignment and understanding of customer financials, growth drivers, and opportunities.
• Creates and delivers ad-hoc reports to internal stakeholders such as rebate invoice insights, rebate forecasts, etc.
• Supports managed care operations activities such as SOP development and updates.
• Maintains Managed Care and Government Supplemental contract library, tracking documents, and Standard Operating Procedure document development and updates.
• Inform Business Partners and vendors of managed-care contract changes and any operational and financial impacts.
• Capture Revenue leakage through identifying and tracking government and managed care rebate disputes through analysis and collaboration with Directors of Corporate Accounts and external vendors.
• Perform managed care rebate forecast estimates and collaborates with Finance, Corporate Accounts, and other internal stakeholders to ensure forecasts are accurate and based on reasonable assumptions.
• Maintain foundational department documents including reasonable assumptions, policies, SOPs and work instructions to reflect current practices and updated regulations.
• Act as the primary contact with the State Price Transparency Reporting (SPTR) vendor ensuring Supernus is compliant with all applicable state requirements. Gather and validate data required in various state reports ensuring the vendor has all information to support reporting requirements.
• Leads FMV/BFSF review projects and ensure results are communicated to business partners.
• Performs ad-hoc analysis such as customer, segment, or contract performance and shares/presents insights to team members or cross‑functional groups.
• Maintains up-to-date, in-depth understanding of the commercial payer landscape, including PBM and Health Plan dynamics.
• Maintains and updates SOX documentation with a focus on performing analysis to identify the impacts of regulatory and/or guidance changes impacting government pricing, programs or rebates and communicating those changes to appropriate cross‑functional team members within the organization.
• Leads Medicaid and Managed Care rebate dispute resolution efforts including meeting with state government representatives at industry meetings and working collaboratively with PBM representatives.
• Maintains knowledge of internal and external customers and effectively builds and maintains customer relationships.
• Other duties as assigned.

• N/A

• Bachelor's degree required. A concentration in Finance, Business Administration, Life Sciences, or Healthcare Policy is preferred.
• A minimum of five years of related…