Automotive Service Advisor

Join to apply for the Automotive Service Advisor role at Nealey Tire & Auto in Rockville, MD. Nealey Tire & Auto is a fast-scaling, performance-driven automotive service company. In a short period we’ve grown from a single location to multiple shops with aggressive expansion plans across Maryland, and we operate with a proven system focused on customer service and efficiency.

Our top performers aren’t always “car people.” They’re competitive, disciplined, and thrive in fast-paced, customer-focused environments.

• Former collegiate athletes who bring mental toughness and coachability
• Restaurant or retail managers used to high-pressure operations
• Sales professionals who enjoy performance-based environments
• Individuals with strong academic or professional discipline
• Car enthusiasts who love the industry (a plus, not required)

We value hunger, accountability, and the willingness to master a proven system.

• Own the front-of-house experience from greeting to vehicle delivery
• Write and manage service orders with accuracy and timeliness
• Deliver clear, confident recommendations to customers
• Collaborate with technicians to keep the workflow efficient
• Educate customers and upsell services when appropriate
• Follow our proven process

Salary: $80,000 - $150,000 per year

• Highly competitive salary and performance bonuses
• Comprehensive healthcare benefits for employees and families
• 401(k) retirement with up to 4% matching
• Professional training for the service and sales team
• Independent shop with a family environment
• Top-tier management that leads with positivity and efficiency
• The opportunity to grow professionally and achieve financial goals
• Free lunch Fridays

• Entry level

• Full-time

• Other

• Vehicle Repair and Maintenance