Lead Product Manager- (DropShip SME

As Lead Product Manager, you will define digital vision, create roadmaps, and drive execution for customer-facing experiences (apps, web), working with tech/brand teams to craft user stories, prioritize features, use data for optimization, and ensure seamless omnichannel experiences, focusing on innovation, growth, and operational excellence across product brands.

Key aspects include thought leadership, cross‑functional alignment and driving adoption of new digital tools.

• Strategy & Vision:
  Develop and champion product vision, strategy, and roadmaps for digital platforms (e.g., mobile, online outlet).
• Execution:
  Lead definition, prioritization, and delivery of initiatives with engineering, UX, and business partners.
• Collaboration:
  
  Act as liaison between business and tech teams, aligning stakeholders across brands.
• Data‑Driven Decisions:
  Use data, analytics, and market research to guide decisions and optimize performance.
• Customer
  
  Experience:
  
  Own the end‑to‑end digital journey, ensuring it’s seamless, brand‑aligned, and conversion‑focused.
• Key Focus Areas
• Omnichannel Integration:
  Connect mobile, in‑store, e‑commerce, and content experiences.
• Operational Excellence:
  Optimize processes for product launches, data integrity, and workflow efficiency.
• Business Impact:
  Focus on measurable growth and drive efficiency E2E.
• Ideal Skills
• Product Management expertise (Agile, user stories, requirements).
• Technical fluency and strategic vision.
• Strong cross‑functional leadership and communication.
• Data analysis and experimentation.
• Dropship (Expert level proficiency is must for this role).

• Manage and facilitate delivery within an iteration.
• Work closely with UX/CX teams to create a delightful customer experience.
• Break down a product into functionalities and articulate them in epics and user stories to be developed by the tech team.
• Create and execute rollout plan and testing strategy (A/B testing, before/after, etc.).
• Understand holistically how your products will impact the organization and work with different business areas to adapt operational processes.
• Research on the competitive landscape and industry best practices.
• Use various prioritization techniques to maintain the product backlog.
• Track metrics and derive insights from data to identify potential gaps and opportunities.
• Drive the execution of your product roadmap to high‑quality deliveries.
• Serve as a liaison between the business community and the IT organization to provide product and user experience solutions to meet the business needs.
• Develop high‑level business requirements and translate them into functional specifications for the IT organization.
• Manage changes to such specifications – prepare requirements, specifications, business processes, and recommendations.
• Use skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
• Resolve a wide range of issues in innovative and practical ways.

• Prior experience in fast‑paced Agile environment is critical to planning and overseeing day‑to‑day development activities, managing work against competing deliverables.
• Domain experience in Retail/eCommerce services is required.
• Need a product person who understands OMS space really well including finance reconciliation, Omni, etc. OMS or Marketplace (Dropship) experience.
• Demonstrated ability to think globally/strategically and frame new and complex issues – a serious product manager and thought leader 8+ years of experience managing multiple projects in various phases of ideation, execution, or delivery.
• Must have strong experience in OMS (Order Management System). Strong knowledge of modern product management best practices, functional design and software development methodologies.
• Excellent written and verbal communication and presentation skills.
• Comfortable presenting to executive‑level management.

• Bachelor’s degree in computer science, Engineering, or a related field.

$130 - $135K per annum