Registered Nurse Triage Nurse Home Care

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number
R-21797

Facility
LOC
0028 - 30 Reservoir Park Drive
30 Reservoir Park Drive Rockland, MA 02370

Department Name
SSH VNA Team 2

Status
Part time

Budgeted Hours
0

Shift
Varied Shifts (United States of America)

Under the direction of the Clinical Manager – works weekend shifts assisting team leader and scheduling. Completes triage of incoming calls from patients/families/caregivers and assists with prioritizing clinical visits

• Scheduling Schedules and prioritizes eve /weekend/holiday nursing visits according to patient acuity and the most appropriate nurses on each shift
• Independently schedules, prioritizes and assesses the effectiveness of nursing visits completed.
• Considers the workload of the available nursing staff in scheduling visits.
• Recommends and implements scheduling changes as appropriate.
• Identifies changes in visit frequency/planned visits on the weekend report
• Utilizes the productivity standard for staff eve/weekend and per diem nurses
• Supervision Assists in providing direct clinical supervision to weekend and per visit nurses
• Assists in the orientation and training of new staff to weekend/holiday operations with regard to visit assignment and completion, documentation requirements, and Agency policy procedure.
• Identifies educational needs and helps to establish and educational opportunities
• Acts as a clinical resource.
• Evaluates nursing staff performance as directed, and in accordance with Human Resource policies.
• Oversees clinical services during weekend/holiday shifts
• Demonstrates and communicates knowledge of Department Policies and Procedures.
• Ensures that the provider staff are able to safely and effectively perform care.
• Ensures that provider staff demonstrate knowledge of child developmental growth and disability processes.
• Ensures that all multidisciplinary services are provided on a timely basis.
• Ensures that all appropriate visit–related data is communicated inter departmentally.
• Intake Receives new patient referral information, on the eve/ weekend/holiday shift, completing the referral through appropriate inquiry and identification of patient needs.
• Determines patient billing sources and appropriate reimbursement mechanism when information is available
• Assists to educate the staff to the requirements of each payor.
• Schedules the referral visit to the most appropriate nurse if an immediate weekend/holiday visit is necessary. Ensures that the patient is visited in a timely manner.
• Ensures that the referral is included on the weekend/holiday report.
• Ensures that all medical equipment and lab tests are orders, per MD, taking into consideration patient need and the payor source.
• Coordinates with staff to provide timely, current patient information to insurance Case Managers as documented on authorization requests
• Seeks guidance and direction, if necessary, from the On Call Manager or the On Call Administrator.
• Communication Communicates and collaborates with other members of the healthcare provider team, as needed on the weekend/holiday shift, to obtain and clarify orders or to discuss changes in the patient condition.
• Ensures that all appropriate services are referred and involved in the patient case in a timely manner.
• Recommends and assists the provider to access the appropriate area of service within the organization or community.
• Recommends and assists the provider to access and order appropriate medical equipment and laboratory tests according to the appropriate payor source.
• Ensures that all unplanned visits are appropriately responded to.
• Ensures that planned and unplanned HHA orientation visits are scheduled for on–site nurse/HHA/patient introductory home visits.
• Serves as a triage nurse for patient, physician, family inquiries. Receives inquiries via pager on eve/ weekends/holidays 8 AM to 4:30 PM or 1 PM to 9 PM.
• The weekend/holiday report will be completed at the end of each weekend/holiday episode. The report will be specific as to clinical and administrative events.
• Adjusts and assigns unscheduled visits as required
• Uses hand-off report mechanism to provide next…