Registered Nurse Triage Nurse Home Care
Job in
Rockland, Plymouth County, Massachusetts, 02370, USA
Listed on 2026-01-27
Listing for:
South Shore Health System
Per diem
position Listed on 2026-01-27
Job specializations:
-
Nursing
RN Nurse, Clinical Nurse Specialist, Healthcare Nursing, Nurse Practitioner
Job Description & How to Apply Below
Job Description Summary
Under the direction of the Clinical Manager – works weekend shifts assisting team leader and scheduling. Completes triage of incoming calls from patients/families/caregivers and assists with prioritizing clinical visits
Job Description- Schedules and prioritizes eve /weekend/holiday nursing visits according to patient acuity and the most appropriate nurses on each shift
- a. Independently schedules, prioritizes and assesses the effectiveness of nursing visits completed.
- b. Considers the workload of the available nursing staff in scheduling visits.
- c. Recommends and implements scheduling changes as appropriate.
- d. Identifies changes in visit frequency/planned visits on the weekend report
- e. Utilizes the productivity standard for staff eve/weekend and per diem nurses
- Assists in providing direct clinical supervision to weekend and per visit nurses
- a. Assists in the orientation and training of new staff to weekend/holiday operations with regard to visit assignment and completion, documentation requirements, and Agency policy procedure.
- b. Identifies educational needs and helps to establish and educational opportunities
- c. Acts as a clinical resource.
- d. Evaluates nursing staff performance as directed, and in accordance with Human Resource policies.
- e. Oversees clinical services during weekend/holiday shifts
- f. Demonstrates and communicates knowledge of Department Policies and Procedures.
- g. Ensures that the provider staff are able to safely and effectively perform care.
- h. Ensures that provider staff demonstrate knowledge of child developmental growth and disability processes.
- i. Ensures that all multidisciplinary services are provided on a timely basis.
- j. Ensures that all appropriate visit–related data is communicated inter departmentally.
- Receives new patient referral information, on the eve/ weekend/holiday shift, completing the referral through appropriate inquiry and identification of patient needs.
- a. Determines patient billing sources and appropriate reimbursement mechanism when information is available
- b. Assists to educate the staff to the requirements of each payor.
- c. Schedules the referral visit to the most appropriate nurse if an immediate weekend/holiday visit is necessary. Ensures that the patient is visited in a timely manner.
- d. Ensures that the referral is included on the weekend/holiday report.
- e. Ensures that all medical equipment and lab tests are orders, per MD, taking into consideration patient need and the payor source.
- f. Coordinates with staff to provide timely, current patient information to insurance Case Managers as documented on authorization requests
- g. Seeks guidance and direction, if necessary, from the On Call Manager or the On Call Administrator.
- Communicates and collaborates with other members of the healthcare provider team, as needed on the weekend/holiday shift, to obtain and clarify orders or to discuss changes in the patient condition.
- a. Ensures that all appropriate services are referred and involved in the patient case in a timely manner.
- b. Recommends and assists the provider to access the appropriate area of service within the organization or community.
- c. Recommends and assists the provider to access and order appropriate medical equipment and laboratory tests according to the appropriate payor source.
- d. Ensures that all unplanned visits are appropriately responded to.
- e. Ensures that planned and unplanned HHA orientation visits are scheduled for on–site nurse/HHA/patient introductory home visits.
- f. Serves as a triage nurse for patient, physician, family inquiries. Receives inquiries via pager on eve/ weekends/holidays 8 AM to 4:30 PM or 1 PM to 9 PM.
- g. The weekend/holiday report will be completed at the end of each weekend/holiday episode. The report will be specific as to clinical and administrative events.
- h. Adjusts and assigns unscheduled visits as required
- i. Uses hand-off report mechanism to provide next shift/case manager with patient necessary information regarding POC.
- Updates plan of care with any change in patient status
- Performs telephonic comprehensive physical and psychosocial…
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