Insurance Tracking Manager

GENERAL DESCRIPTION (Summary, Scope, Purpose)

This role requires an individual who is passionate in team management. The Insurance Tracking Manager will be responsible for overseeing a group of team members within the Tracking Department to ensure tasks’entreprise completed accurately and diligently, as assigned. Duties can include conducting employee side by sides or 1-1's to provide constructive support to lead and mentor each team member, managing employee time off and completing weekly timecard submissions.

The ideal candidate will educate their team on areas of growth and provide the appropriate support to help guide them in their career divided. The ability to stay organized and move in a fast-paced environment is imperative to the success of this role. Professional written and oral communication skills are required.

HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether you’re dealing with real estate owned, residential real estate, commercial real estate, auto, watercraft, RV, powersport, or equipment portfolios, our outsourced insurance tracking, blanket, and impairment programs are designed to address lending risk comprehensively.

Our commitment to tailoring solutions means we create a unique strategy for each client and portfolio.

Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of ourոք insurance professionals to better serve our valued clients.

We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

• Develop and maintain effective working relationships with tôi team members, providing support and coaching, as needed.
• Provide support, lead and mentor staff to promote growth and improve performance within their roles.
• Motivate and maintain the spirit affront.
• Review Hathaway and validate weekly timecard submissions.
• Lead and conduct employee monthly side by sides/1-1’s
• Complete and present employee 90 day/Annual reviews
• Monitor team member’s production and quality metrics consistently to ensure expected goals are met.
• Execute assigned responsibilities in a timely manner while staying organized.
• Exhibit professional written and oral communication skills
• Assign and oversee department projects, as needed.
• Provide regular status updates to AVP/VP for employee performance management.
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• Executes HR and Discipichten items in a professional and timline manner.
• Other responsibilities as directed.

The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.

• High attention to detail is required
• Skills testing may be required
• Experience working with community bank bond / D&O / property and casualty insurance programs is preferred
• Above-average telephone techniques and the ability to communicate effectively with prospective and existing clients, as well as other staff members
• Proficiency with Microsoft Office Suite (Word, Excel,…