Assistant Manager - Beech

Bay Cove Human Services – Assistant Program Director

Posted Tuesday, December 23, 2025 at 5:00 AM

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and southeastern Massachusetts.

Department: Developmental Services
- Growthways

Program

Location:

Schedule/

Hours:

(40) hours per week to include at least one weekend day and at least (32) hours of direct care.

Reports To: House Manager (Program Director) or their designee

Job Summary: The Assistant Program Director assists with the day to day administration, programming, and operations of the assigned community based Developmental Service program(s). The Assistant Program Director contributes to Bay Cove’s mission by providing effective and compassionate services and through advocacy and leadership. This position is non-exempt.

Supervisory Responsibilities: Models and teaches professional and community behavior. Staff supervision as assigned.

• Strict adherence to program model including clinical, programmatic, and quality protocols (for example staff meetings, trainings, data collection, community relationships, MAP, regulatory and agency policies as required). Supports and fills in for the Program Director in the day-to-day running of the home and as assigned.
• Attend staff meetings and is an active participant. Facilitate staff meetings in the Program Director’s absence.
• Exercises strong clinical judgement in observing, supporting, resourcing and communicating on behalf of the program and individuals.
• Assists in the development and progress reporting for the individuals’ I.S.P.’s.
• Models, teaches, and reinforces activities of daily living (such as medication management, hygiene, cleaning, personal property management, relationship development, budgeting, and safety).
• Assists individuals with menu planning to ensure well balanced meals. Assists with food shopping, budgeting food account and processing all related forms to the Central Office.
• Assists with documentation and monitoring of client accounts, petty cash accounts, and other accounts as assigned by the Program Director.
• Develops and implements interesting and challenging opportunities which enhance personal growth and development which may include using the teachable moment. Emphasis should be on creating occasions which increase independence and self-reliance based on an individual’s preferences.
• Assists individuals to have a variety of opportunities to exercise control and making choices.
• Is knowledgeable of, facilitates, models, and teaches all program safety procedures including crisis assessment, prevention and needed intervention.
• Assists the Program Director with arranging, attending, and following through on all individuals’ appointments/meetings to include, but not be limited to: medical, dental, haircuts, day programs, other interfacing agencies. Must be able to advocate on behalf of the individuals and ensure all procedures and work flows are completed.
• Maintains and is a role model for programmatic documentation, such as: daily progress notes, program data, medication, staff communication log, monthly progress notes. As needed: incident reports, I.S.P documentation, and financial documentation.
• Performs household and property maintenance tasks toward the general upkeep of the residence.
• Is the Human Rights Officer for the program and ensures that all staff treat the individuals with respect and are sensitive to individual differences with regards to their cultural experiences, religion, sexual orientation and need for privacy.
• Assists in training new staff in all aspects of residential work.
• Assists with securing appropriate staffing for the program.
• Performs other duties and projects as assigned by supervising personnel.

• 1-3 years previous work experience in human service setting GED or High School…