Locator

Position

Position: Housing Locator

Reports To: Leasing Supervisor

Salary Range: $41,212.04 to $44,302.94

Classification: Full Time - Exempt

La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities. La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.

This is a full‑time union position working Monday through Friday, 9AM – 6PM. Eligible applicants will be available to work some evenings and weekends as needed.

• Building and maintaining relationships with private landlords and other housing providers; expanding LCN’s landlord portfolio.
• Connecting with landlords via neighborhood outreach, internet search, and networking events.
• Providing clients with listings of potential housing options in alignment with clients’ housing needs and geographic preferences.
• Assisting clients when contacting and negotiating with landlords.
• Accompanying clients and/or transporting clients to apartment viewings.
• Advocating with landlords for clients with rental barrier such as prior evictions, poor credit, and criminal history.
• Establishing positive relationships with clients in assessing their housing needs.
• Conducting apartment inspections and working with landlords to correct any deficiencies.
• Educating landlords about LCN’s role in supporting tenants, including rental assistance, rental subsidies, and supportive services.
• Supporting landlords in providing all necessary paperwork to participate in LCN programs in collaboration with Property Manager.

• Preparing clients to conduct their own housing search, apply for apartments, and negotiate with potential landlords.
• Conduct follow‑up with tenants and landlords after housing placement; assist case management staff in mediating any landlord‑tenant issues that may arise.
• Offering technical assistance to landlords to support them in maintaining safe and decent housing for tenants and remaining in compliance with fair housing laws.
• Work closely with Field Maintenance Associate to provide work orders needed for scattered sites.

• Attending weekly staff meetings and case review meetings.
• Participating in on‑and off‑site staff trainings, workshops and outreach events as needed.
• Participating in LCN’s fundraising events.
• Working in a team approach to deliver existing programs and to develop new programs.
• Performing other duties as needed.

• Requires daily access to a reliable vehicle, valid driver’s license, and proof of insurance.
• Minimum one year of experience with at‑risk or homeless populations, or in areas of homelessness, affordable housing, or housing discrimination.
• Demonstrated commitment and ability to support youth, families, and individuals experiencing or at risk of homelessness, offering motivation and compassion consistent with La Casa Norte’s mission and philosophy of service.
• Bilingual English/Spanish Required.

• Working knowledge of Microsoft Office Suite.
• Strong written and verbal communication skills.
• Knowledge regarding the social, economic, and cultural patterns of various Latino & African American populations.
• Ability to work independently and as part of a team.
• Willing to work flexible hours as needed and have impeccable attendance.
• Ability to handle various projects concurrently.

• Paid Time Off: 14 vacation days per year.
• Personal Days: 7 personal days per year.
• Holidays: 10 paid holidays annually.
• Sick Leave: 6 sick days annually.
• Health Insurance:
  Blue Cross and Blue Shield of Illinois (HMO/PPO options).
• Dental and Vision Insurance:
  Comprehensive coverage options.
• Retirement Savings: 403(b) plan.
• Life Insurance: $25,000 basic term life insurance (at no cost to employees).
• Disability Insurance:
  Long‑term disability coverage (at no cost to employees).
• Flexible Spending Accounts (FSA):
  Pre‑tax options for healthcare, transit, and dependent care.
• Employee Assistance Program (EAP):
  Confidential resources for employees.

• This position is represented by the Office and Professional Employees International Union (OPEIU), Local 39.

La Casa Norte is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, pregnancy or related conditions, or disability. While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, walk up and down stairs, lift and/or move up to 25 pounds.