Service Technician

Job Title: Service Technician

Location: North Central US Customer Center Locations – Elmhurst, Illinois;
Menomonee Falls, Wisconsin;
Livonia, Michigan;
Indianapolis, Indiana;
Hamilton, Ohio. ‘In‑house’ field service may also be required for locations such as Green Bay, WI or South Bend, IN. This role is typically not eligible for relocation.

Schedule: Monday – Friday, 7:30 AM – 4:30 PM

Pay Range: $25.00 – $35.00 per hour (full‑time hourly position). Sign‑on bonus: $3,000.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies—from compressors to precision handling of liquids, gases, and powers—to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more.

Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset.

The Field Service Technician for Ingersoll Rand’s Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment and must understand the operations and parts manuals for all equipment.

• Perform preventive maintenance on Ingersoll Rand compressed‑air equipment and address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator to order and gather parts and supplies necessary for installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Communicate effectively verbally and in writing with customers and co‑workers.
• Provide technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems, ensuring equipment operates to customer requirements with limited guidance.
• Increase customer awareness of Ingersoll Rand products, services, and solutions such as Preventive Maintenance, Diagnostics, Audits, and Leak Detection.

• 2+ years’ experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months with no major or frequent traffic violations (e.g., DUI in the last 5 years, hit & run, license suspension, reckless/careless driving, or multiple smaller infractions in the last 3 years).
• On‑call availability (no on‑call for the first 90 days); on‑call weeks may occur every 4 weeks or more frequently as determined by the hiring manager.
• Physical ability to lift and/or move weights in accordance with safety policy; use hands, fingers, walk, stoop, and kneel regularly.
• High School Diploma or equivalent.

• Read wiring schematics and diagrams for all equipment.
• Install advanced network systems (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic air quality (compressor/dryer – air treatment).
• Operating knowledge of Microsoft Office and other basic computer usage; proficiency with handheld computers (e.g., smartphone, iPad) and network basics.
• Maintain proper business travel practices in a cost‑efficient manner.

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active‑Duty Military encouraged to apply.

• Service Technicians will travel daily within a 3‑hour radius of the service area.
• A company vehicle and fuel card will be provided.

At Ingersoll Rand, we embrace a culture of personal ownership and our comprehensive benefits package includes health care options (medical, prescription, dental, vision), wellness programs, life insurance, a robust 401(k) plan, paid time off, and employee stock grant, among other offerings.

To Apply: Please apply via our website  to be considered for this position.