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Sales Associate

Job in Rockford, Winnebago County, Illinois, 61103, USA
Listing for: Carpenter's Place
Full Time, Part Time position
Listed on 2026-01-23
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail & Store Manager, Retail Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below

Carpenter's Place, a local faith-based not-for-profit organization, has an opening for a full or part time Sales Associate at Carpenter's Corner - Rural or Alpine. They will work under the direction of the Retail Management team in carrying out all retail operations in the store, including, but not limited to, creating a Christ-centered environment, register operations, customer service, store appearance and displays, and employee interactions.

Essential

Functions Of The Job
  • Assist the Retail Management team in building the team by being an example of "revealing Christ" to all staff, donors, and customers.
  • Provide a friendly and joyful welcoming to all customers when they enter the store and throughout their shopping experience.
  • Assist the Retail Management team in register transactions, including handling of cash and credit card payments and any non‑cash purchases, to ensure accuracy and security of all transactions.
  • Work with the Retail Management team to establish and maintain customer service standards in order to ensure compliance with the company mission statement and to provide a pleasant shopping experience for each customer.
  • Work with store staff in maintaining the physical appearance of the store on every shift, including, but not limited to, communicating and restocking janitorial and restroom supplies, removing safety hazards, picking up store merchandise and restoring to proper place, cleaning parking lot, sidewalks, windows and doors, store floors, break rooms, restrooms and other public areas, to ensure the safety and health of customers and employees.
  • Maintain and clean out fitting rooms on a regular basis.
  • Assist store staff in stocking store shelves and clothing racks to provide customers with maximum shopping opportunities.
  • Under the direction of the Retail Management team, assist store staff as needed to set up or change store displays to provide a pleasant shopping environment and to entice customers to shop new areas or items within the store.
  • Communicate daily all events related to customer service issues or problems, register mistakes, employee issues or accidents, and general store operations to the manager to ensure all issues are handled properly and in accordance with company policies and procedures.
  • Attend as required, or requested, all training events provided by the company and all store meetings as scheduled by the manager in order to stay current on policy changes, new procedures, and other essential information.
Knowledge,

Skills And Abilities
  • Must have a commitment to Carpenter's Place mission.
  • Must be a people person with a pleasant and willing attitude and have a servant's heart.
  • Experience in retail operations preferred.
  • Excellent communication skills (both oral and written) with an excellent command of the English language.
  • Excellent math and money handling skills.
  • Ability to interpret a variety of instructions furnished in written or oral form.
  • Ability to operate a cash register and credit card machine.
  • Ability to operate general office machines, copier, fax, printers, scanners.
Planning/Organizing
  • Must be detail‑oriented and have solid organizational skills.
  • Must be a problem solver and be able to work with a minimum of supervision and take initiative.
  • Excellent time‑management skills.
  • Must possess a demonstrable level of skill and proficiency in planning to meet established goals.
Education And Experience

Two to three years' experience in retail or related experience preferred.

Physical/Environmental Demands
  • Stand 3/4 of the time
  • Walk 3/4 of the time
  • Sit 1/4 of the time
  • Use hands to type—computer keyboard or register 3/4 of the time
  • Use hands to handle documents and merchandise 3/4 of the time
  • Talk or hear all day
  • Moderate physical activity on a daily basis, with occasional strenuous activity. Able to lift at least 50 pounds. Use hands to lift, sort, clean, organize throughout a standard work day. Store is a well‑lit, heated and/or air‑conditioned indoor retail and office setting with adequate ventilation.
Work Schedule/Hours

For Part‑Time Monday to Saturday, maximum of 28 hours per week. Attendance at specific meetings or off‑site events or training may be required.

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Position Requirements
10+ Years work experience
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