Sales Associate - Optical - Part Time
Job in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-01-20
Listing for:
Eyeglass World
Part Time
position Listed on 2026-01-20
Job specializations:
-
Retail
General Retail, Customer Service Rep, Retail Associate/ Customer Service, Retail Sales
Job Description & How to Apply Below
- Greet customers in a friendly manner and ensure high quality customer service.
- Meet National Vision’s sales objectives.
- Maintain awareness of same day service using “Ready When Promised” production board.
- Ensure customers receive quality products in a timely manner.
- Assist with answering phones efficiently in accordance with National Vision telephone protocol.
- Ensure all customer service complaints are handled effectively and efficiently.
- Review reasons for redos and implement practices to correct. Ensure quality standards are met.
- Check on status and notify customers when orders are in or of any delays.
- Ensure all intra-web functions are done daily including cancelled job status, backorder list and problem jobs.
- Assist with dispensing eyeglasses and contact lenses to customers, if permitted by state law.
- Perform insertion and removal training of contact lens as directed by management and permitted by state law.
- Ensure store cleanliness policies are adhered to at all times.
- Complete inventory count and replenish stock as necessary.
- Ensure all visual merchandising is implemented and maintained.
- Ensure that the eyeglass department is kept clean and organized at all times.
- Ensure that inventory control and loss prevention procedures are followed at all times.
Position Requirements
10+ Years
work experience
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