Member Assist Cart Attendant

2 days ago Be among the first 25 applicants

This role is offered by Sam's Club. Pay based on skills and experience—talk with recruiter for details.

$16.00/hr - $23.00/hr

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available.

You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

• Ensure club pick up orders are filled, contact members to notify when pickup time is delayed, inform members when products are unavailable, offer alternative product options, ensure products are selected and packaged according to company policies, ensure items are dispensed when members arrive for pickup, resolve member issues and concerns, and promote the company's products and services.
• Maintain safety by conducting safety sweeps, following procedures for handling merchandise, correcting and reporting unsafe situations.
• Provide member service by acknowledging members, identifying member needs, assisting with purchasing decisions, processing purchases, assisting with payments, utilizing cash registers, locating and organizing merchandise, zoning designated areas, resolving member issues, promoting company products and services, organizing and maintaining availability of carts, assisting members with transporting items, utilizing cart retrieval equipment, maintaining parking lot cleanliness.
• Collaborate with managers, co‑workers, customers, and other business partners to identify priorities, deadlines, expectations, communicate progress, recommend improvement opportunities, and adapt to change.

• You thrive in fast‑paced environments.
• You're a multi‑tasker at heart.
• You keep member satisfaction as your top priority.
• You can stand for long periods of time while assisting members quickly and accurately.
• You're a problem solver who tackles obstacles head‑on.

• Maintain a positive attitude by smiling, greeting and thanking members.
• Provide exceptional customer service to members across the club.
• Maintain a clean, neat, and member‑ready area.

• Health benefits including medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, voting.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U education benefit program for full‑time and part‑time associates.

Hourly wage range: $16.00 to $23.00. Actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Part‑time

Not applicable

Primary

Location:

7151 Walton St, Rockford, IL , United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.