Quality Assurance Supervisor

Overview

Step into a role where quality isn’t just a standard—it's a shared passion. At our Rockford Plant
, home to our exceptional cultured products, we’re searching for a dedicated Quality Assurance Supervisor ready to make an impact from day one. As a key leader on-site, you’ll guide QA operations through every stage of production, champion food safety, and inspire teams to uphold excellence in everything you do. If you thrive in a collaborative environment, lead with intention, and bring a proactive approach to continuous improvement, this is your opportunity to shape the future of quality at our facility.

Let’s build something great together.

Shift: 1st shift - M-F - 9:00 a.m.

- 6:00 p.m.

• Complete required quality record review, such as laboratory documentation, CCP, PC, and other documentation.
• Write, review, and implement quality assurance procedures.
• Recommend modifications or upgrades to testing procedures or equipment. Coordinate the procurement of items required for the lab.
• Assist the quality manager and partner with operations with the pathogen environmental monitoring (PEM) program, including oversight of the swabbing program, investigation/corrective actions, and mitigation activities.
• Provide regular training, instruction, and guidance to employees on matters of food safety, quality, and compliance
• Initiate and drive continuous improvement activities, and partner with all facility functions to resolve persistent challenges while supporting the implementation of new procedures or processes.
• Support customer, regulatory, and third-party quality and food safety audits.
• Investigate, find solutions, and implement remedies to quality issues and customer complaints
• Support and maintain existing certifications (e.g., SQF, Kosher, Halal, Organic).
• Supervise hourly employees' activities to meet or exceed the standards and specifications established by quality assurance and the organization.
• Ensure all process, product, or infrastructure changes are understood by employees in a timely fashion.
• Identify and retain highly effective personnel through proper selection, training, and establishing expectations.
• Develop and implement material standards with appropriate control and inspection procedures to improve product quality and reduce rework/downtime.
• Maintain close surveillance over inspection/testing procedures and corresponding results to ensure the finished product is food-safe and meets customer expectations.
• Support the analysis of quality data to assess product performance and utilize statistical process control (SPC) tools to identify and react to unfavorable trends.
• Complete supervisory activities such as administering employee promotions and transfers; reviewing and editing employee timekeeping; completing performance evaluations; mentoring, training, and coaching employees.
• Follow all DFA good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality, and sanitation requirements.

• Bachelor of Science degree in food science, biological sciences, or related field preferred. Will consider a minimum of 4+ years of experience in lieu of a degree.
• 2-5 years of experience in a quality department with knowledge and experience in labs and sanitation departments.
• A minimum of 2 years of experience in a lead or supervisory role.
• Dairy experience is preferred, seeking a candidate with work experience in the food and beverage industry.
• Certification and/or license - PCQI, HACCP, SQF Practitioner certifications preferred; may be required during the course of employment.
• Ability to calibrate a variety of testing equipment.
• Strong computer proficiency with MS Office (Excel, Word, PowerPoint, Outlook)
• Ability to work in temperature-controlled environments typical of dairy production, including areas as cold as 32F

• Comprehensive Benefits Package available 1st of the month after start date
• 401 (k) with company contribution
• Competitive pay
• Paid vacations and holidays
• Career growth opportunities - we promote from within!
• Service recognition and employee rewards
• Employee referral program
• Tuition reimbursement
• Work for dairy farm families

An Equal Opportunity Employer including Disabled/Veterans