Senior Supervisor Home Care

Purpose

To be responsible for supervising and managing a European Service at Home Rockford branch. Will oversee reporting, hiring, and training of staff, and growing branch revenue. Duties include managing and supervising the branch In-Home Care Services and HCA Supervisors; assisting the Home Services Administrator with the overall planning, directing, coordinating, and handling of the branch. Serves as a resource for technical questions, applications, and problem‑solving regarding the Community Care Program, and provides excellent customer service.

BOE, $26-27 on start

• Work in a striving environment, focusing on project work that has a direct impact on thewell-being of our (your) vulnerable clients
• Working in a friendly team environment with a collective diversity program
• Job training
• Vacation & sick time off
• Paid holidays

• Serves as a resource for technical questions, applications, and problem-solving.
• Maintains and oversees all Community Care Program and Illinois Department of Public Health procedures and processes.
• Manages and supervises the department's HCA Supervisors; responsible for day‑to‑day supervision and leadership.
• Manages and supervises the participants’ needs according to their plan of care and has the direct responsibility for working as a backup in each supervised position.
• Oversees and manages case notes, care plans, schedules, authorizations, etc., for all participants, and handles work refusal forms, FMLA, insurance applications, etc., for branch employees.
• Has the direct responsibility for working as a backup in each position supervised.
• Maintains professional, friendly, courteous, caring relationships and atmosphere with all staff members.
• Works in a team to assure accomplishment of the company's goals.
• Prepares monthly statements and analysis for the branch.

• Excellent communication skills in English.
• Ability to delegate.
• Reliable transportation and willingness to substitute caregiver.
• Some office experience.

Director

Full‑time

• Sales, General Business, and Education

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing