Telephone Counseling Attorney

PSLS focuses its services on legal issues that affect our clients' ability to meet basic human needs, including adequate housing, public benefits, education, physical safety, access to healthcare, and related needs. Our Telephone Counseling Service is staffed by 20+ attorneys and Intake Specialists who qualify applicants for service and provide legal advice by phone. The Telephone Counseling Service is the entry point for most of the over 20,000 applications for legal help and the over 15,000 clients annually.

The Telephone Counseling Attorney will interview clients, assess legal issues, and provide advice to clients by phone only. The attorneys also refer clients for additional service within PSLS, where resources permit, and outside of PSLS as appropriate. Telephone Counseling Service staff are primarily working remotely, full-time, or part-time. Candidates for this position must be able to be present at office locations for periodic training and meetings.

• Interview and advise clients calling from throughout our service area who are in need of assistance with diverse legal issues
• Evaluate clients' legal issues, conduct research while the caller is on the telephone, and provide legal advice relevant to the clients' needs
• Exhibit a high level of personal energy, organization, and commitment to the position and the PSLS mission

The Telephone Counseling Attorney position is full-time and approximately 30-37.5 hours per week. PSLS offers a competitive salary compared to similar organizations. Our salary range for this position is $70,000 to $90,231 annually. The starting salary for the successful candidate will be determined based on prior relevant experience. PSLS is committed to providing generous benefits to its full-time employees that include:

• Health Insurance
• Dental Insurance
• Vision insurance
• 403b Retirement Plan, including employer contributions
• PTO that starts at 3 weeks/year and increases with additional years worked
• Paid sick leave
• 6 weeks of paid parental leave after one year of employment
• Training and education program
• 12 Paid holidays

• Candidates who are Spanish-English bilingual are highly preferred
• Candidates must live within 50 miles of one of the PSLS offices-Illinois residence preferred
• Currently admitted to the practice of law in the State of Illinois or admitted in another state and eligible for reciprocity in Illinois
• Strong interpersonal skills
• Reliable home internet access
• Excellent oral/written communication, research skills, and computer competency
• Ability to work effectively as a team member

PSLS is an equal opportunity employer that strives to create a welcoming environment. We recruit, employ, pay, and promote qualified applicants and employees without regard to race, color, national origin or citizenship, ancestry, religion, sex, disability, familial status, marital status, sexual orientation, gender identity, age, pregnancy, military status or unfavorable discharge from military service, or other characteristics protected by law.