Patient and Family Advocacy & Interpreter Services Manager

Work Schedule:

100% FTE, full-time. Day shift, M-F 8:00 AM - 4:30 PM. You will work 1415 E State St Clinic in Rockford, IL.

Additional components of compensation may include:

• Evening, night, and weekend shift differential
• Overtime
• On-call pay

At UW Health in northern Illinois, you will have:

• Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance
• Annual wellness reimbursement
• Opportunity for on-site day care through UW Health Kids
• Tuition reimbursement for career advancement--ask about our fully funded programs!
• Abundant career growth opportunities to nurture professional development
• Strong shared governance structure
• Commitment to employee voice

Qualifications:

• Bachelor's degree in business administration, Health Care Administration, Nursing, Industrial Engineering or other health related field. Required
• Certification of successful completion of 40 hours or more of medical interpreter training in Spanish from a nationally recognized organization OR a degree in Medical Interpreting. Preferred
• Master's degree in business administration, Health Care Administration, Nursing, Industrial Engineering or other health related field. Preferred

Work Experience:

• Five (5) years of experience working in health care. Required
• Two (2) years of experience in developing and sustaining programs. Required
• Experience working with the public. Required
• Previous management experience. Required
• Experience working with the public in a clinical setting. Preferred
• Three (3) years of management experience in a healthcare environment, preferably focused on patient experience with a proven track record of success. Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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UW Northern Illinois benefits