Community Engagement Sr Specialist - Rockford or East Moline IL

Overview

Molina Healthcare of Illinois is seeking a dynamic Community Engagement & Growth Sr Specialist in/near the Rockford or East Moline area.

This role will help drive choice membership and retain existing members. It is crucial in building and fostering relationships with community-based organizations and providers to promote Molina's services. The Sr Specialist will collaborate with internal teams (Quality, Provider Relations, Medicare, and Marketplace) to align activities and ensure a cohesive approach.

• Drive membership growth and retention for Molina Healthcare of Illinois.
• Build and maintain relationships with community-based organizations and healthcare providers.
• Promote Molina's services and advocate for the company within the community.
• Collaborate with internal teams to align activities and strategies.
• Support team members by covering activities virtually or in person as needed.

• Required
  
  Education:
  
  Bachelor’s Degree or equivalent, job-related experience.
• Preferred Education: Bachelor’s Degree in Marketing or related discipline.

• Required Experience: 5 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).
• Demonstrated exceptional networking and negotiations skills. Experience with sales and marketing techniques.
• Demonstrated strong public speaking and presentations skills.
• Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.

• Preferred Experience: Prior related work experience in a senior or lead capacity.
• Solid understanding of Health Care Markets, primarily Medicaid.
• Previous healthcare marketing, enrollment and/or grassroots/community outreach experience a plus.
• 5+ years of outreach experience serving low-income populations and/or experience presenting to influencer audiences.
• 3 - 5 years project management experience, preferably in a health care or outreach setting.
• Fluency in a second language highly desirable - Spanish or an Asian-based language.

• Required License, Certification, Association: Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.

• Preferred License, Certification, Association: Active Life & Health Insurance;
  Market Place Certified.

To all current Molina employees:
If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

• Under limited supervision, responsible for enrollment events and achieving assigned membership growth targets through a mix of direct and indirect marketing activities, with the primary goal of improving the plan's overall “choice” rate.
• Works collaboratively with other key departments to increase Medicaid assignment percentage for Molina.
• Provides leadership for new or less experienced Enrollment Growth team members through training, coaching, mentoring and role modeling.
• May serve as Acting Supervisor or Manager for the team upon management request.
• Responsible for achieving monthly, quarterly, and annual enrollment goals & growth and choice targets.
• Develops and maintains relationships with key business leaders, community-based organizations (CBOs) and providers to build Medicaid membership, moving relationships through the enrollment pipeline.
• Schedules, coordinates & participates in enrollment events; encourages partner participation and provides assistance.
• Coordinates with Provider Services to ensure providers are aware of Molina products and establishes simple referral processes for referrals to Molina products.
• Viewed as a subject matter expert by community and influencers on health care delivery and wellness topics.
• Delivers presentations, attends meetings and distributes educational materials to members and potential members.
• Answers incoming calls from perspective and current members and directs them to the appropriate Molina department as needed.
• Coordinates, leads, and executes company programs for each region and assists with Molina turnkey events and media alignment.

Pay Range: $20.83 - $40.62 / HOURLY

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Business Development
• Industries:
  Hospitals and Health Care

.

Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

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