Manager, Business Intelligence & Analytics

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The Business Intelligence & Analytics Manager is responsible for leading and overseeing the development, implementation, and continuous improvement of quality management systems and accreditation processes within the organization. This role ensures that all quality standards and regulatory requirements are met, promoting excellence in client care and organizational performance. This position collaborates with cross‑functional teams to drive process improvements, monitor performance metrics, and ensures compliance with accreditation bodies and industry standards.

• Bachelor’s Degree in a behavioral health related field, Social Service, or Business
• Must possess NiaTX, Lean Six Sigma, or other change management certification
• Extensive experience working in quality/performance improvement
• Working knowledge of The Joint Commission, DASA/SUPR, DMH, DHS, and/or other regulatory standards
• Must have experience and knowledge of the Joint Commission Survey process
• Proven track record of supervisory experience and leading a team of professionals
• Experience in training, adult learning, or education
• Excellent written and verbal communication skills
• Excellent organizational skills
• Self‑starter with ability to work independently
• Proficient in the use of Electronic Health Record software, as well as Microsoft Office Products, particularly Excel
• Belief in the mission and vision of Rosecrance

• Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
• Provide direct supervision of coordinator and specialist positions within the department.
• Implement established Performance Improvement policies and procedures at Rosecrance.
• Assist in coordinating all Performance Improvement activities at Rosecrance.
• Coordinate compilation of data, preparation of summary reports and analyzing the same to determine trends, patterns of care or problems affecting one or more departments, services or programs.
• Maintain department, services, and program records on pertinent Performance Improvement activities and their effect on patient care for Rosecrance.
• Function as a resource for the preparation of department, service, and program key indicators and evaluation thresholds and other Performance Improvement related information.
• Conduct staff development training appropriate to educate professional and support staff regarding Performance Improvement procedures and activities.
• Coordinate Professional Service Committee activities relating to agenda items, unresolved problems, opportunities to improve patient care, and maintaining meeting minutes and records.
• Prepare quarterly and annual Performance Improvement Evaluation Reports, external agency reports and other reports as assigned.
• Attend relevant performance improvement committees.
• Create and distribute weekly, monthly, semi‑annual and annual reports reflecting areas for improvement and quality related topics.

8‑hour shifts

• Shift: Day thru Day
• Hybrid schedule available after training period

Based on education, experience and credentials

• Starting Pay: $120,000

Rosecrance Rockford East– City, ST

• Onsite:
  The hiring manager is open to this role being located at the Rosecrance office nearest the selected candidate.

Rosecrance values its employees and offers a comprehensive benefits package, including:

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan with certain facilities offering an on‑site gym
• Daily pay available through financial wellness provider: UKG Wallet

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges…