Field Service Engineer

Location Rockford IL

We are looking for someone with field service experience in the machine tool industry.

Performs and oversees the installation or replacement of equipment and control.

• Troubleshooting of wiring and electrical systems
• Availability to travel domestic and international at least up to 75% of the time (mandatory)
• Troubleshooting of fluid and electrical servo activated systems
• Level and alignment of CNC machines
• Troubleshooting and repair of mechanical components such as spindle units, gearboxes, and other mechanical machine components
• Mechanical troubleshooting of closed and open loop axes control
• CNC geometry and positioning axis compensation
• Train hands on Junior Service Engineers
• Advises management regarding customer satisfaction, product performance, and suggestions for product improvement
• Ability to align and use positioning, straightness and geometry measuring lasers
• 5 axis Traori set up
• Automatic tool changer and tool management trouble shooting and setup
• Acceptance test with customers
• Maintenance training for customers

• Able to meet customer needs in difficult and demanding situations
• Comfortable with international travel to remote locations
• Strong verbal and written communication skills
• Ability to work with personal computers, various software applications, read engineering blue prints, and use hand tools

• 4-8 years of experience in the Machine Tool Field
• Good understanding of electrical and mechanical principles

• MS Office tools

• Technical degree preferred

Job Status:
Full Time / Permanent position

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