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Customer Service Rep Customer Success Mgr./ CSM

Member Experience & Community Engagement Lead

Job in Rockford, Winnebago County, Illinois, 61103, USA
Listing for: YMCA of Rock River Valley
Part Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below
A local community organization in Rockford is seeking a Relationship Manager to ensure high standards of cleanliness and customer service. You will foster authentic relationships with members, deliver exceptional service, and support retention initiatives. Ideal candidates will possess strong interpersonal skills and previous customer service experience. This part-time role requires flexible working hours across multiple branches, offering $15 per hour to contribute positively to the community's wellness.
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