Service Advisor
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
The Boucher Dealerships of Janesville are looking to hire Service Advisors
The Boucher Dealerships are expanding in the Janesville area and looking to hire a Service Advisor for their growing service departments. Job duties include but are not limited to determining automotive problems and services by listening to the customer’s descriptions of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required;
obtaining approval signatures; entering RO into a service database system.
All resumes received will be held in the highest confidence.
REQUIREMENTS:General Motors experience is preferred but not required; willing to train the right candidate. Must have equipment maintenance and product knowledge. The ideal candidate should be a motivated self-starter, outgoing, proactive, willing to learn, able to work in a fast‑paced environment, and have a positive attitude. CDK experience is preferred. Must have top‑rated CSI standards and a focus on world‑class customer service.
WISCONSIN'SLARGEST
Boucher has consistently moved up in rank on Automotive News’ annual list of Top 100 Largest Dealership Groups year after year; where they currently hold the position of largest dealership group in Wisconsin.
WORKPLACE:The Boucher Group has been a mainstay in The Milwaukee Journal Sentinel’s Top 100 Work Places for the past 14 years. We have earned an A+ rating from the Better Business Bureau.
BENEFITS:We offer a competitive benefits package including a strong base salary, health insurance, dental, vision, cafeteria plan, and paid vacation days.
Several spiffs and incredible rewards/benefits for our top performers.
Since our start in 1977, The Boucher Group has been and always will be a family‑owned & operated business.
COMMUNITY:Our organization prides itself on what we give back to the community. We are actively involved with several charities/not‑for‑profit organizations including but not limited to:
Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi‑Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.
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