Office Associate

• Job Requisition : 53561
• Closing Date: 03/05/2026
• Agency: Department of Children and Family Services
• Title: Office Associate - Typing Option 2
• Class
  
  Title:
  
  OFFICE ASSOCIATE - 30015
• Skill Option: Keyboarding
• Bilingual Option: None
• Salary: Anticipated Starting Salary $4,004/Month - Full Salary Range $4,004-$5,245/Month
• Job Type: Salaried
• Category: Full Time
• County: Winnebago
• Number of Vacancies: 1
• Bargaining Unit Code: RC014 Clerical Employees, AFSCME

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

• All applicants who want to be considered for this position MUST apply electronically through the website.
• State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.
• Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
• IT IS HIGHLY RECOMMENDED THAT YOU UPLOAD COLLEGE TRANSCRIPTS AND RESUME.

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule.

Flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top‑tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Agencies & Institutions Licensing Team Clerical. Under direction, this position will perform complex, specialized clerical services for a team of supervisors and professional staff. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department's operations.

DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

• Serves as Agencies & Institutions Licensing Team Clerical.
• Answers incoming phone calls and greets visitors.
• Establishes and maintains case files.
• Completes and keyboard travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature.
• Provides clerical office support as a secretary to the team of supervisors and professional staff.
• Orients professional and other clerical staff regarding Departmental rules and office procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires 2 years of office experience.
• Requires ability to keyboard accurately at 45 words per minute.