Field Service Technician; Level 2

PBNA $25.90 / hour.  to view our Pepsi Equipment Services (PES) Job Preview Video. A skilled position responsible for the installation, set up, repair and ongoing maintenance of vending, cooling and/or fountain, ice and frozen beverage equipment at customer accounts. Diagnoses equipment problems using judgment to determine how best to repair or replace. The position works independently and has frequent customer contact.

Physical demands:
May require lifting, carrying, pulling or moving between 20 and 45 pounds repeatedly over the workday. Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places. May require moving vending machines weighing 800-1200 pounds. Requires drilling holes and routing water and gas lines to connect products to dispensing units, including building racks and connecting lines for box syrup units.

• Repair and perform preventative maintenance on marketing equipment
• Unload and reload with products as necessary
• Repair and maintain sealed refrigeration systems
• Complete all refrigerant documentation in accordance with EPA regulations
• Educate customers on basic equipment repair and upkeep procedures
• Install equipment by making holes and route lines to connect products to dispensing units, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect lines
• Fill installed equipment and adjust to proper mixture
• Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
• Collect accurate and complete equipment and customer information
• Remove old parts and replace with new parts
• Maintain parts inventory on service truck
• Establish positive relationship with contacts at service calls
• After each call, complete documentation on e-pad
• Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
• Follow all safety requirements, regulations, and processes
• Follow all driving rules and regulations when operating company vehicle
• Maintain OEM certifications
• Regular, reliable, predictable attendance

• 18 years or older
• 21 years or older if Valid U.S. CDL required
• Ability to communicate effectively in English if CDL required
• CDL license with Non-Excepted Interstate Status (if applicable). In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted. In Stockton, CA, only non-excepted interstate status is accepted.
• Pass DOT Physical and DOT Road-test if required
• Adhere to DOT Regulations

• Working with mechanical systems (e.g., knowledge of mechanical concepts, troubleshooting and repairing appliances, basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools)
• Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests)
• Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers)
• Working with electrical systems (e.g., understanding flow, wiring, outlets)
• Working with plumbing (e.g., drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems)
• Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Pepsi Co is an Equal Opportunity

Employer:

Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act and applicable laws, including the San Francisco Fair Chance Ordinance and the Fair Chance Initiative for Hiring Ordinance.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law documents, and view the Pepsi Co EEO Policy. Please view our Pay Transparency Statement.