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Retail Sales & Service Specialist
Job in
Rock Hill, York County, South Carolina, 29732, USA
Listed on 2026-02-01
Listing for:
Comporium Communications
Full Time
position Listed on 2026-02-01
Job specializations:
-
Retail
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Rock Hill, SCtime type:
Full time posted on:
Posted 5 Days Agotime left to apply:
End Date:
February 6, 2026 (8 days left to apply) job requisition :
R001926
Comporium is a diversified communications company providing a Quintuple Play of five services -- voice, video, data, wireless and security -- at the retail level; as well as, providing security monitoring and media services for its industry customers. Under this concept, the Comporium Group is uniquely positioned to offer customers a one-stop-shopping for all their communications needs.
Function in multiple roles that support the performance of the store’s retail experience. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Assist customers with the purchase of products and services through customer engagement and solution selling. Educate and engage customers through product demonstrations.
Handle all administrative aspects including but not limited to entering orders accurately and notating accounts. Understand and be able to explain customer bills and answer service related questions.
RESPONSIBILITIES
* Assist customers with the purchase of products and services through customer engagement and solution selling.
* Ensure a positive customer experience by greeting the customer in a friendly and professional manner, handling customer needs, billing questions and complaints
* Handle all administrative aspects including but not limited to entering orders accurately and notating accounts
* Educate and engage customers through product knowledge and demonstrations
* Support the performance of the stores retail experience, including but not limited to processing payments accurately, and handling equipment
* Adhere to departmental guidelines as related to attendance.
REQUIREMENTS
* High School Diploma or equivalent
* 1-2 years of previous retail sales and customer service
* Must work well with customers and in a team environment, possess good verbal, written and computer skills
We firmly believe that our company is only as good as the people we employ. Join a company that values its employees and rewards them for a job well done!
Equal Opportunity Employer/Contractor The Comporium team is dedicated to meeting the communications needs of each customer and to provide unsurpassed value. As an employee, your contributions can have a valuable impact and your presence can make a difference!
Comporium has and always will be a company that stays in front of the evolution of technology in the communications industry. Our culture is one that encourages a commitment to excellence and innovation. Join a team who is enhancing its community’s ability to take advantage of new growth in local markets, while developing opportunities for our team members to grow and excel.
Work and live in areas where the weather is great, the cost of living is affordable, the recreational activities are endless, Gigabit Internet speeds are far-reaching, and the people are the friendliest in the world!
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