Veterinary Receptionist

Overview

We are seeking a highly motivated and compassionate Veterinary Receptionist to join our team. As a Veterinary Receptionist, you will play a crucial role in providing exceptional customer service and support to our clients and their beloved pets. This is an exciting opportunity to work in a fast-paced and rewarding environment where you can make a difference in the lives of animals and their owners.

We are looking for an outgoing personality and someone that is a people person. A great working attitude and harmonious relations with other staff members is a must.

• Greet clients and their pets with a warm and friendly demeanor.
• Schedule appointments and manage the clinic s calendar.
• Answer phone calls, emails, and other inquiries promptly and professionally.
• Collect and update patient information, medical history, and insurance details.
• Assist with medical record management and filing.
• Process payments for services rendered.
• Maintain cleanliness and organization of the reception area.
• Coordinate with veterinary staff to ensure smooth workflow.
• Provide general administrative support as needed.

• Previous experience working in a veterinary clinic or animal-related field is preferred.
• Familiarity with veterinary terminology and procedures is highly desirable.
• Ability to handle dogs and other animals safely and confidently.
• Experience with laboratory procedures, medical collection, or kennel operations is beneficial.

• Excellent customer service skills with the ability to communicate effectively and empathetically with clients.
• Strong organizational skills with attention to detail.
• Proficient computer skills for data entry, appointment scheduling, and record keeping.
• Ability to multitask in a fast-paced environment while maintaining accuracy.
• Flexibility to adapt to changing priorities and handle unexpected situations.