Field Property Claims Adjuster: Rock Hill, SC

Overview

We are Farmers – where ambition meets opportunity. At Farmers, we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Growth is a way of life for the organization and every individual on our team.

Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, and help shape the future alongside talented colleagues across all backgrounds. Ready to make your mark? Discover our culture and opportunities at  Connect with us on Instagram, Linked In and Tik Tok.

Workplace:
Remote ( ) – This is a field role requiring travel to and from policyholder homes. Candidates must reside in the Rock Hill, SC area to be considered for this role. The starting wage for this position is $26.98 hr. or higher. Additional compensation may be offered based on relevant experience and transferable skills.

If you are looking for the following in your next career …

Paid training through the University of Farmers;
flexibility and independence to work outside a desk job;
Total Rewards Benefits Package including 401K and a competitive starting salary;
rapid growth potential and management opportunities through education, mentorship programs, and inspirational leadership.

• Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work directly impacting management outcomes.
• Engage regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Performs additional duties as assigned.
• Employees assigned to the Catastrophe team may be required to travel away from residence for a period of time, typically up to 23 days; promote safety at all times and comply with safety/ergonomic standards.
• Climb ladders to inspect roofs and work on rooftops, multiple times per day; work in small, confined spaces that have been damaged (attics, crawlspaces).
• Achieve a minimum passing score on all claims training exams.
• Physical actions and environment include bending, kneeling, pulling, pushing, sorting, carrying up to 50 lbs., climbing, reaching, standing, walking, and seeing;
  English speaking, reading, writing, and data entry.

• High School diploma or equivalent required.
• Excellent customer service experience, preferably in a retail environment.
• Construction or insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage to understand coverage applicability to a given loss.
• Outgoing personality to interact with a wide variety of people including policyholders, claimants, agents, witnesses, and investigators.
• Valid driver’s license and bondable; motor vehicle record background check may apply due to company vehicle use.
• Candidate qualifications may be reviewed against the requirements for levels of this position’s core function.
• Willing and able to climb ladders, work on rooftops, and inspect damaged structures; able to meet claims training standards.

• Competitive salary commensurate with experience, qualifications and location.
• Bonus opportunity based on company and individual performance.
• 401(k);
  Medical, Dental, Vision;
  Health Savings and Flexible Spending Accounts.
• Life Insurance;
  Paid Time Off;
  Paid Parental Leave;
  Tuition Assistance.
• What we offer information available at

Job Location(s): US - SC - Rock Hill

Anticipated Final date to receive applications:
Open positions are typically closed within 8 to 21 days after posting. Submit your application promptly if you’re interested.

Farmers will consider all qualified applicants, including those with criminal histories, in accordance with applicable laws. Equal Opportunity Employer. Questions about our culture and opportunities? Check  and follow us on Instagram, Linked In, and Tik Tok.

Spokane, WA only:
Residents who prefer not to provide their address may submit resumes via email: