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Epic App Analyst- Epic Resolute
Job in
Rock Hill, York County, South Carolina, 29732, USA
Listed on 2026-01-23
Listing for:
Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA)
Full Time
position Listed on 2026-01-23
Job specializations:
-
IT/Tech
Data Analyst, Technical Support, Systems Analyst, IT Support
Job Description & How to Apply Below
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- Epic Resolute role at Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA)
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Join to apply for the Epic App Analyst
- Epic Resolute role at Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA)
Primary Objective
The Epic Application Analyst I is responsible for the analysis, design, development, implementation, modification and installation of low to medium complexity systems. Provides support to providers and employees to ensure high quality patient care delivery and efficient administrative functions within Epic.
Primary Objective
The Epic Application Analyst I is responsible for the analysis, design, development, implementation, modification and installation of low to medium complexity systems. Provides support to providers and employees to ensure high quality patient care delivery and efficient administrative functions within Epic.
Essential Functions
- Perform analysis, design, development and maintenance of the assigned Epic application and related information systems. Understand relevant operational workflows and apply that knowledge to decisions to software build.
- Proactively identify impact of changes upon other applications and downstream systems.
- Provide support for the software and related integrated elements. Troubleshoot and track issues and problems. Audit user-entered data.
- Ability to simultaneously manage and participate in numerous projects while ensuring weekly progress and timely completion.
- Provide timely user support through multiple communication methods and on-site support as needed.
- Conduct testing and ensure test scenarios are documented. Monitor behavior of recently modified components in the production environment.
- Maintain confidentiality and integrity of all patients' medical records that are viewed or provided in accordance HIPPA standards.
- Ability to meet the physical and mental demands of the position.
- The ability to work on-site.
- Predictable, reliable, and prompt attendance.
- Maintain proficiency in all aspects of design, build, testing, documentation, and best practices for specified Epic applications.
- Able to understand the technical aspects of the application and integrated tools.
- Able to independently prioritize work assignments, meet deadlines and manage multiple projects and/or priorities.
- Able to work both independently and in teams with limited supervision.
- Effective communication skills (written and verbal) and follow-up skills.
- Experience with Microsoft Word, Excel, PowerPoint, Visio, and Office 365.
- Able to use knowledge and skill in developing complex software solutions.
- Able to acquire knowledge through research or self-training when needed.
- Proficient with Microsoft office.
- Knowledge and understanding of Electronic Health Record System.
- Complex Problem Solving
- Contributing to Team Success
- System Analysis
- Troubleshooting
- User and Customer Support
- Attention to detail
Epic certifications require in person or virtual classroom training through Epic Systems. Most certifications require the trainee to submit a project and pass an exam. Staff will have 3 attempts to pass each exam.
Analysts should expect to become proficient in their application area within 6 months. Full competency is expected within 12-18 months (about 1 and a half years). Analysts are also expected to be familiar with CEENTA workflows and standards within 6 months.
Accountability
Our mission is to be the premier eye, ear, nose, and throat group providing comprehensive, quality, and ethical healthcare to all in the Carolinas; to provide a favorable environment for the delivery of healthcare; and to provide for the wellbeing of the physicians and the employees of Charlotte Eye Ear Nose & Throat Associates, P.A.
This role is responsible for analyzing problematic workflows or inefficient processes and then providing comprehensive solutions and improvements to the electronic patient medical record system. They reinforce the
company's mission by displaying integrity and by taking pride in knowing they are providing the best technical solutions available to support our providers, clinicians and staff.
Qualifications
Education
Experience
High school diploma required. Bachelor’s degree preferred.
0-3 Years Of Epic Experience Preferred But Not Required.
Certificates, Licenses, Registrations
- An active Epic certification preferred but not required. Certification must be obtained within 3 months of hire date.
- Certifications relating to other Epic modules, software applications, technology infrastructure, and or clinical specialization are an advantage.
The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position Type and Expected Hours of Work
Full-time. Standard hours of operation (and…
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