Patient Service Representative

Medical office position responsible for front office processes in the physician practice

• Insurance precertification and authorization
• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal

Education:

High school diploma/GED required with completion medical office assistant program preferred

Certification:

Prefer healthcare management/administration certification

Experience:

Insurance verification and authorization

Two years of customer service experience, preferably in a medical office setting

Sign on bonus is for new hires only!

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Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note:
Eligibility for benefits may vary by location and is determined by employment status

Piedmont Physician Network, in partnership with PMC Physician Network, believes a patient relationship is a partnership that spans a lifetime and that two-way communication is the key to good health. Building on decades of successful care, our team provides patient-centered care that collaborates and empowers patients by educating and involving them in each stage of treatment. Our distinguished network of providers is committed to providing our patients with outstanding care and service at every encounter.

Skilled physicians and a caring, compassionate staff focus on ensuring that every patient has a positive and hassle-free experience with personalized attention

• Job Identification
• Job Category Administrative Functions
• Posting Date 01/30/2026, 10:25 PM
• Degree Level High School Diploma/GED (±11 years)