EMS Resource Controller

Job Overview

Piedmont Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long‑term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status.

• Managing dynamic deployment of system resources
• Coordinating unit response to emergency/non‑emergency calls in conjunction with York County Communications Center staff
• Assisting with changes to daily schedule and filling vacant shifts
• Assisting District Chiefs with daily reporting tasks, including verifying completion of patient care reports and daily logs
• Coordinating with Assistant Chief of Fleet and Technology to manage spare unit logs, vehicle swaps, and addressing real‑time vehicle maintenance issues
• Performing related duties as required

• Education:
  
  Associate’s degree (A.
  
  A.) or equivalent from a two‑year college or technical school, or an equivalent combination of education and experience
• Experience:
  
  At least three years full‑time experience as a 911 EMS provider or at least two years full‑time experience as a 911 dispatcher
• Licensure/Certification:
  • Valid South Carolina or North Carolina Driver’s License
  • AHA BLS Healthcare Provider, must be obtained within 7 days of hire
  • Must obtain SC EMT or EMD within one year of hire
  • Nationally Registered EMT certification within one year of employment (if EMT certified) or Emergency Medical Dispatch (EMD) certification
  • PALS or PEPP required within orientation period

• Education:
  
  Additional training or certifications related to EMS or dispatch
• Experience:
  
  Emergency Medical Dispatch (EMD) certification
• Licensure/Certification:
  • NIMS compliant with Incident Command/Incident Management within two years (
    100, 200, 300, 400, 700, 800
    )

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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