Delivery Driver; non CDL

Position Description
$19.50/HR. Primary focus is the delivery of product to customers, ensuring customer satisfaction through on‑time delivery and professional interaction. The Delivery Driver (non‑CDL) is responsible for providing timely transportation of products from origin to destination as assigned, along with unloading and staging products at the customer’s place of business. The driver must maintain a professional representation of the company in all interactions with customers and through responsible driving, while providing excellent customer service and building strong customer relationships.

• Abide by all company safety policies and state and federal transportation regulations.
• Assist in verification of all outgoing and incoming product for accuracy in terms of size, amount, and type.
• Collect payments from customers in monetary form acceptable to the company.
• Efficiently unload cargo and stage products at the customer’s place of business.
• Ensure all administrative paperwork regarding delivery orders required to move with shipments is available for inspection and accompanies the delivery.
• Maintain professional representation of the company in all interactions with customers and through responsible driving.
• Maintain records required for compliance with state and federal regulations, including driver’s logs, fuel purchase records, mileage records, and other records required by law and company policy.
• Occasionally operate powered industrial vehicles (forklift pallet jacks, order pickers, etc.).
• Timely transportation of product from origin to destination as assigned.

• Action‑Oriented – Taking on new opportunities and tough challenges with urgency, high energy, and enthusiasm.
• Collaboration – Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively – Developing and delivering multi‑mode communications tailored to diverse audiences.
• Decision Quality – Making timely decisions that keep the organization moving forward.
• Drives Results – Consistently achieving results, even under tough circumstances.
• Ensures Accountability – Holding self and others accountable to meet commitments.
• Equipment Utilization – Optimizing warehouse or production equipment and materials.
• Health and Safety – Managing and applying safe systems of work.
• Masters Service Conversations – Navigating customer conversations using open, learn, reply, and close.
• Navigates Field Service Interactions – Briefing customers, confirming logistics, defining scope, offering solutions, and planning future interactions.
• Plans & Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.
• Policy & Procedures – Monitoring, interpreting, and ensuring alignment with policies and procedures.
• Service Into Sales – Recognizing sales opportunities during service interactions to enhance customer service.
• Verbal Communication – Expressing ideas, requesting actions, and formulating plans through clear verbal communication.

• High School or GED degree.
• 1‑2 years of related experience preferred.

• Navigates Field Service Interactions
• Policy & Procedures
• Masters Service Conversations
• Service Into Sales
• Verbal Communication
• Equipment Utilization
• Health and Safety

• Physical demands: occasional standing, walking, sitting, use of hands, reaching, climbing stairs, balancing, stooping, kneeling, crouching, crawling; occasional lifting of products up to approximately 50 pounds. Handling of tires over 50 pounds may be required. Specific vision abilities include close, distance, color, peripheral, depth perception and focus adjustment.
• Work environment: exposure to prevailing weather conditions; moderate noise levels.
• Travel required:
  
  75% of the time; no overnight stays (CDL drivers will have overnight stays).

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American Tire Distributors is an Equal Opportunity Employer and a Drug‑Free Workplace.