Care Coordinator II - Reinvesting in Youth; RIY

Care Coordinator II - Reinvesting in Youth (RIY)

Join to apply for the Care Coordinator II - Reinvesting in Youth (RIY) role at Hillside Family of Agencies
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Job Summary The Care Coordinator II for the Reinvesting in Youth Program is responsible for the delivery of coordinated care to meet the needs of youth and their families at risk of or actively involved in the Juvenile Justice System. The position works within a team‑based setting to assure overall client needs are met, supporting the prevention, reduction, or elimination of Juvenile Justice involvement.

This is a full‑time (40 hours) position. The schedule is primarily Monday‑Friday, 10:00 a.m.‑6:00 p.m., with flexibility for some evening and weekend hours as required by client needs. This role is primarily mobile, based out of our 1 Mustard St office in Rochester, NY, and mileage in a personal vehicle is eligible for generous reimbursement.

Essential Job Functions

• Coordinate multiple aspects of the youth’s and/or families’ care.
• Assess the youth and/or family’s needs and strengths while continuing to support development of the individual service plan in collaboration with the youth, family(ies), and/or multidisciplinary treatment team.
• Implement a strength‑based service plan including community‑based visits/home visits, assessments, identification and coordination of collateral resources, recognition of gaps and needs, assessment of results, and communication with the multidisciplinary treatment team.
• Utilize experience, education, age‑specific knowledge and cultural competence to assess and support youth and/or families to achieve positive outcomes.
• Coordinate and deliver psycho educational training for youth and/or families and groups in a variety of settings based on identified needs.
• Meet with youth individually to assess and teach skill development and report on their progress.
• May organize and facilitate skill‑based groups for youth.
• Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.
• Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment‑related appointments as needed.
• May be assigned to lead projects or mentor program staff.
• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

Education & Experience

• Bachelor’s degree required.
• Minimum 18 months of relevant experience required.

Special Requirements

• Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.

Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies—Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making—the following occupational competencies must be demonstrated:

• Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies.
• Ability to de‑escalate and manage crisis situations both in‑person and by phone.
• Ability to deliver psycho educational training.
• Ability to work collaboratively as part of a multidisciplinary treatment team.
• Ability to work through a series of issues using independent judgment.
• Ability to be independent and self‑directed.

Physical Demands & Work Environment

• Must be able to work a variable schedule including evenings and weekends.
• The following daily physical demands are required:
  • Sitting (up to 6 hours)
  • Occasional standing (up to 2 hours)
  • Occasional walking (up to 2.5 hours)
  • Driving (several times a week up to 6 hours)
  • Continuous balancing (up to 8 hours)
  • Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
  • Weekly lifting up to 10–15 lbs. on a daily basis
  • Manual dexterity required, including frequent ability to grasp with both hands and continuous use of fine manipulation skills in both hands (approximately 1–2.5 hrs.)
  • Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent
  • Ability to change positions as needed

Special Considerations While Hillside is a restraint‑free environment, staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. in “life or limb” situations and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.

$21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.

Entry level

Full‑time

Other / Individual and Family Services