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Direct Support Supervisor - Shift Coordinator

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Heritage Christian Services
Full Time position
Listed on 2026-01-01
Job specializations:
  • Social Work
    Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 19.55 USD Hourly USD 19.55 HOUR
Job Description & How to Apply Below
Location: City of Rochester

Overview

We’re making the hiring process easier by using a video interviewing technology called Hire Vue. After completing your online application, record your job interview using your computer or smartphone at a time that works for you. Hire Vue will send you an email with a link and instructions. If you can’t complete your interview right away, we’d love for you to complete it within a few days.

One of our recruiters will be in touch within one to two business days with next steps. We can’t wait to see what you have to offer.

Pay rate for this position: $19.55 / hr

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Responsibilities

Looking for a fulfilling career? We're hiring shift coordinators to assist adults with intellectual and developmental disabilities. This position gives you the opportunity to showcase your leadership and organizational skills in the role of the shift coordinator. Not only will you be a DSP, you will be an advocate and voice as people exercise informed decision making in regards to their own well-being.

You will be an ally as they communicate their wants and needs to others. The shift coordinator is a hands-on professional that has a direct role in supporting the daily activities of people with intellectual and developmental disabilities. With the assistance of the leadership team, the shift coordinator will be responsible for coordinating work schedules for all staff.

Qualifications
  • Minimum of High School diploma or High School Equivalency; college experience preferred.
  • Valid New York State drivers’ license that meets Heritage Christian Services motor vehicle standards. Reliable transportation required.
  • Physical ability to lift over 50 pounds and provide assistance to people who require support with transfers.
  • Minimum six months experience in direct support is required.

Ideal candidates should demonstrate:

  • Excellent organizational, verbal and written communication skills
  • Flexibility in scheduling
  • Ability to lead and motivate others
Benefits include:
  • Holidays— Full-time employees receive 11 paid holidays a year, including three that can be flexed for days that are important to them.
  • Vacation time— begin to accrue vacation time immediately and can use vacation hours after six months of benefit-eligible employment.
  • Paid sick leave— All employees begin to accrue paid sick leave immediately upon hire and can use it upon accrual as needed.
  • Retirement plan– Heritage Christian Services contributes to employee retirement funds after 12 months and/or 1,000 hours of employment; it’s invested money that employees can use at upon retirement.
Our Commitment to Equity and Justice

We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.

As you speak out, be strong, faithful and well.

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