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Transition Coordinator II - Crestwood Campus

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Hillside Family of Agencies
Full Time position
Listed on 2026-01-12
Job specializations:
  • Social Work
    Community Health, Family Advocacy & Support Services
  • Healthcare
    Community Health, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Job Summary

The Transition Coordinator II delivers quality psychosocial care to the youth and families served by Hillside by working with the multi-disciplinary Residential Treatment Facility (RTF) team and other care providers to ensure overall client needs are met. The position focuses on safety and discharge planning, linking clients to community resources, assisting with referrals, supporting families for youth return home, facilitating flex funds as appropriate, and providing after‑care support.

Essential

Job Functions
  • Serve as a member of the treatment team to assess youth and family needs to achieve positive outcomes.
  • Develop, assess, and modify specialized, individual service plans during after‑care for youth.
  • Deliver psycho educational training for youth, families, and groups in a variety of settings based on the needs of the individual or community served.
  • Develop and implement strength‑based service plans for youths that may include site/home visits and assessments, interventions, identification and coordination of collateral resources, and gap and needs analysis.
  • Communicate youth’s strength‑based plan progress and results with the multi‑disciplinary treatment team.
  • Develop and participate in safety planning for youths.
  • Serve as the primary contact for all community‑based agencies.
  • Provide support during a client’s RTF placement as well as during after‑care services.
  • Transport youth to and from services.
  • Participate in agency and team meetings, in‑service trainings, and team building activities.
  • Maintain all necessary records, forms, reports, and summaries in client files to ensure compliance with all federal, state, funder, and Hillside standards.
  • Comply with funder‑regulated flex funds spending, and maintain required documentation.
  • While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
Education & Experience
  • Master’s degree in Social Work or related field required.
  • Minimum 2 years of experience in residential required.

OR

  • Bachelor’s degree in Social Work or Human Services required.
  • Minimum 4 years post‑graduate residential experience required.
Special Requirements
  • CPR certification required or obtained within 60 days of hire.
  • Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
Knowledge, Skills & Abilities
  • Demonstrate conflict resolution skills.
  • Knowledge of services provided both by Hillside and external service providers, along with ability to establish and maintain strong professional relationships with contacts in order to efficiently access care for children, youth, and families.
  • Skill as an advocate working for children, youth and families in order to achieve the best possible outcomes and the ability to work with clients to establish reasonable expectations, set goals, and facilitate successful outcomes.
  • Knowledge of the payment process for services and ability to ensure that services sought and provided are consistent with payment process qualifications and rules.
  • Knowledge of the legal and social rights of children, youth and parents to ensure that these rights are understood and protected as needed.
  • Keen awareness and sensitivity to cultural, physical, and social variations and demonstrated ability to respect the behavioral implications of these variations.
Physical Demands & Work Environment
  • Must be able to work a variable scheduling including evenings and weekends.
  • The following physical demands are required:
    • Occasional sitting (up to 4 hours).
    • Occasional standing (up to 1 hour).
    • Occasional walking (up to 2.5 hours).
    • Occasional driving (up to 8 hours).
    • Continuous balancing (up to 8 hours).
    • Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours).
    • Weekly lifting up to 50 lbs. (community‑based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10–15 lbs. on a daily basis.
    • Weekly carrying up to 55 lbs. approximately 10–100 ft., 10–15 lbs. on a daily basis.
  • Manual dexterity is required, including the frequent ability…
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