Evening Triage Counselor
Listed on 2026-01-27
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Social Work
Mental Health, Family Advocacy & Support Services, Crisis Counselor, Psychology
Overview
The Evening Triage Counselor is responsible for providing crisis counseling and responsive care for youth ages 12‑21 seeking Center services (including Counseling, Emergency Housing, and Transitional Living) during the hours of Monday‑Friday, 12:00 pm to 8:00 pm. The Counselor completes a comprehensive assessment that identifies immediate needs as well as longer‑term developmental and/or treatment needs. This assessment includes identifying any issues related to substance use/abuse, problem gambling, and other risk factors that inhibit healthy youth development.
An initial Individualized Service Plan is developed based upon the assessment and goals identified by the youth, including appropriate prevention activities. The position also provides crisis counseling for families, information dissemination, and referral services.
The Evening Triage Counselor handles crisis phone calls and walk‑in clients, provides community outreach and networking with other agencies/providers, and coordinates services. The Counselor provides supervision, mentoring, and support to Volunteer Phone Counselors, trains new volunteers, and conducts group meetings.
Schedule & Compensation- Schedule: Full time, 12‑month position (Monday‑Friday, 12:00 pm – 8:00 pm)
- Pay rate: $23 per hour
- Sign‑on bonus: $1,000
- Triage/assessment and intake
- Assessment of substance use/abuse, problem gambling and other risk factors
- Individual and family crisis counseling/intervention
- Referral readiness and referral
- Provide chemical dependency and problem gambling prevention counseling and activities that foster skill development and facilitate appropriate treatment referrals
- Youth advocacy/case management
- Parent group facilitation (research/science‑based curricula) as needed
- Accurate, timely case and program record keeping
- Transportation of clients, when required and consistent with agency policies
- Candidate must possess knowledge of and experience in providing chemical dependency and problem gambling prevention counseling, model principles of inclusion and tolerance, be youth centered and positive and family friendly.
- Minimum:
Bachelor’s degree in human services, education or a related field AND 2 years’ experience or an equivalent combination of education, employment and life experience. - Must also have a valid driver’s license with a driving record approved by the insurance carrier, regular access to an insured vehicle.
The Center for Youth is an equal opportunity employer.
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