Overnight Emergency Shelter Supervisor

Schedule and Work Hours

Sunday, Monday, Thursday: 10pm-6am;
Wednesday: 8am-6pm. 38 hours per week with three overnight shifts and one day shift.

The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.

• Administrative Responsibilities:
  • Assist leadership team with oversight of Overnight Emergency Shelter Counselors (screening, hiring, orientation, professional development, mentoring).
  • Provide individual and group supervision to overnight staff.
  • Team with other RHY programs.
  • Quality assurance for program and client.
  • Consultation for program and client.
  • Pursue professional development.
  • Supervise daily/nightly program.
  • Oversee overnight shelter schedule, approve PTO and arrange coverage.
• Direct Service Responsibilities:
  • Ensure a respectful, cooperative environment.
  • Maintain client confidentiality as per agency policies.
  • Prevention/intervention of crisis and conflict resolution.
  • Promote teamwork with daytime Emergency Shelter Counselors.
  • Participate in individual and group supervision.
  • Assist with data entry and maintenance of client files.
  • Provide individual counseling and mentoring.
  • Maintain facility and grounds.
  • After-hours intake, assessment, information, and referral.
  • Transport clients as needed.
  • Other duties as assigned.

• Candidates must be:
  Youth-friendly and positive;
  Calm and objective in crisis situations;
  Sensitive to cultural issues;
  Able to establish positive relationships;
  Able to work evenings, weekends and holidays.
• Candidates must possess knowledge of:
  Positive youth development;
  Counseling approaches and techniques;
  Adolescent development and issues;
  Residential services;
  Group facilitation and training methods;
  Community resources;
  Crisis prevention/intervention skills;
  Verbal and written communication;
  Time management;
  Multi-tasking;
  Social, recreational activities;
  Meal preparation, housekeeping and facility maintenance;
  Group and individual supervision techniques;
  Implementation and enforcement of agency policy and procedures;
  Office 365;
  Data collection, outcome measurement, and reporting.
• Mandatory:
  Valid NYS driver's license;
  Acceptable driving record;
  Regular access to motor vehicle;
  Automobile insurance meeting specified limits;
  Telephone.

Bachelor’s degree in a human services related field AND minimum 3 years of supervisory experience AND 2 years’ experience working with adolescents, OR an equivalent combination of education and experience.

The Center for Youth provides equal opportunities for employment.

Salary: $23.5 - $25.5 per hour