Field Technician VI

Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Leverage your technical expertise to keep people connected to what matters most. As a Field Technician VI at Spectrum, you'll take charge of complex installations and troubleshooting for large enterprise clients. This position is also backwards compatible. Your skills are crucial in ensuring unparalleled support and system reliability.

• Advanced Technical Mastery
  :
  Take pride in surveying, installing, and maintaining complex network products for large enterprises.
• Variety of Work
  :
  Engage with business and residential customers, understanding their unique priorities and providing exceptional service.
• Project Implementation and Network Support
  :
  Implement large multi-site projects, configure edge devices, and provide field support for optical connections.
• Skill Development and Mentorship
  :
  Benefit from opportunities to mentor junior technicians and collaborate with technical support personnel for advanced troubleshooting.

Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. Enjoy the independence and confidence that comes with providing support and technical solutions to high-end customers.

• Education
  :
  High School diploma, GED, or equivalent work experience.
• License
  :
  Valid Driver’s license with safe driving record within company standards required.
• Schedule
  :
  Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language
  :
  Fluent in English.
• Experience
  :
  Must be a Field Technician V and must have completed courses for Field Technician VI.
• Physical
  :
  Walk over various terrains and weather conditions while carrying tools and equipment; safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs; climb ladders up to 32 feet and work in confined spaces and at heights; operate and navigate a company vehicle in changing environments; work with small components and wires; work outdoors for extended periods in any season and inclement weather.

• Technical Knowledge
  :
  Understanding of Spectrum products and services.
• Certifications
  • NCTI Master Technician Certification, HFC Networks Certification, or SCTE Business Class Service Specialist;
    Cisco Certified Entry Networking Technician Certification, or Cisco Certified Network Associate.

The base pay for this position generally is between $22.30 and $40.80
. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. We are an equal opportunity employer committed to diversity and inclusion.