Security Officer - Front Desk Operations

Security Officer - Front Desk Operations

Join to apply for the Security Officer - Front Desk Operations role at Allied Universal

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Operations in Rochester, NY
, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. You will play a key role in helping to deter security‑related incidents while serving as the first point of contact for visitors and employees.

• Mon 07:00 AM - 05:00 PM
• Tue 07:00 AM - 05:00 PM
• Thur 07:00 AM - 05:00 PM
• Fri 07:30 AM - 05:30 PM

Full Time

$17.00 / Hour

• Smart Tools:
  Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth:
  Get paid training and access to career growth opportunities.
• Financial Benefits:
  
  Participate in our retirement savings plan to invest in your future.
• Exclusive Perks:
  Enjoy discounts on top brands and services through our Perks Program.

• Provide customer service to clients, guests, and employees by following security‑related procedures and site‑specific policies at the front desk.
• Monitor access points and verify credentials of individuals entering the location to help deter unauthorized entry.
• Respond to incidents and critical situations at the front desk in a calm, problem‑solving manner, and coordinate with appropriate personnel as needed.
• Maintain a log of visitor and contractor activity, documenting relevant information and/or incidents as required by site protocols.
• Assist in emergency response activities by following established procedures and communicating with Allied Universal management and/or emergency services as directed.
• Answer inquiries and provide information or directions to visitors in a courteous and professional manner.

• A valid New York State Security Guard License is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:  .

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:  .