Medicare Inside Sales Representative

Location: City of Rochester

Medicare Inside Sales Representative page is loaded## Medicare Inside Sales Representative remote type:
Hybrid locations:
Rochester, NY:
Fishkill, NY:
Schenectady, NY:
Tarrytown, NYtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
JR100062#
** Join Us in Shaping the Future of Health Care
** At MVP Health Care, we’re on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference—every interaction, every day. We’ve been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care.

As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.#
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* What’s in it for you:

*** Growth opportunities to uplevel your career
* A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
* Competitive compensation and comprehensive benefits focused on well-being
* An opportunity to shape the future of health care by joining a team recognized as a
** Best Place to Work For in the NY Capital District**, one of
** the Best Companies to Work For in New York**, and an
** Inclusive Workplace**.You’ll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers.

Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.
** About the Opportunity
** This role involves setting sales appointments, recruiting attendance at group sales meetings, and responding to benefit inquiries. You will also complete online enrollment applications for MVP Medicare prospects. Additionally, you will address prospect questions, including eligibility, benefit interpretation, and cost sharing, via inbound and outbound calls, walk-in contact, and written correspondence/email.
** What You’ll Do
*** You will ensure that each prospect/enrollee understands the product benefits, policies, and procedures by providing clear, complete, and accurate information.  + It is essential to qualify each prospect according to departmental and federal guidelines and meet accessibility and quality goals, such as average speed of answer and abandonment rate.
* Documenting complete and accurate prospect records and processing all appointments, registrations, and request for information in CRM.
* Meeting individual and team membership goals is crucial, as is following company and federal sales and marketing guidelines in all interactions with prospects.
* Other duties as assigned by leadership**.
**** Skills and Experience**
* ** Education, Licensures, & Certifications**  + Associate's degree in Marketing, Sales, Communications or related field, or equivalent combination of education & related experience.  + Licensure Requirement: NYS LAH Health Insurance license is required within 4 weeks training period prior to selling.
* ** Years of Experience (Required & Preferred)**  + Successful customer service experience and relevant office experience.  + Experience in positions where adherence to strict confidentiality is required.  + Healthcare/Health Insurance experience preferred.  + Call Center experience preferred.
* ** Required

Job Skills **  + Strong effective written and verbal communication skills.  + Excellent sales and customer service skills, accountability and follow through.  + Computer skills using Microsoft applications.  + Flexibility to travel and attend off site assignments.  + Demonstrated time management and project planning skills.  + Must possess good problem-solving capabilities.  + Must be self-directed, confident and sensitive to the needs of Medicare eligible populations.  

+ A high level of personal integrity and the ability to represent the company in a professional and courteous manner at all times.  + Outlook, Word for…