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Inside Sales Representative

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Total System Services
Full Time position
Listed on 2026-01-27
Job specializations:
  • Sales
    Business Development
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.

Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

OBJECTIVE

Achieve sales goals in Software, Hardware, and Training. Products include Point Of Sale (and related modules) and online products, Menu Planning, Inventory (and related modules) as primary focus. Target audience is school districts with 5 buildings or less.

PROJECTED SALES ACTIVITIES
  • Generate, qualify, process and work leads through ALL lead-generation activities.
  • Participation in National, State or Regional Shows as requested
  • “Cold Calling” and other lead generation activities
  • Product demonstrations performed online with Web Meeting applications
  • Develop and maintain relationships with regional Food Service Management Companies.
  • Develop a territory plan with target accounts and activity, showing strategic focus areas and development of new product cross selling opportunities.
  • Assist when necessary in client install, deployments and training.
OBLIGATIONS
  • Become proficient in the demonstration of primary Heartland branded products.
  • Become familiar with industry practices and procedures of the K-12 School Food Service Industry including the USDA School Meals Initiative (SMI) and Child Nutrition Program.
  • Maintain prospect account data in Sales Force in a timely fashion.
  • Maintain forecasting in Sales Force.
  • Become familiar with and use ALL types of communications applications (Customer Information System, Google G Suite, Sales Calendar, Voice Mail, etc.)
  • Monitor expenses by adhering to Employee Manual expense guidelines.
  • Pass leads of 6 buildings and higher to appropriate Sales Rep.
Skills Required

In addition to the above specific attributes, the ideal candidate will have proficient written and verbal communication and interpersonal skills with the ability to confidently make web presentations to food service personnel and board level senior executives. It is necessary to show the ability and understanding on how to influence decisions and behaviors. The ability to make decisions based on research and analysis is necessary.

Aptitude for numbers, writing, editing and proofreading are required. Familiarity and comprehension of our markets along with an understanding of all of the company’s products, services and their applications to customers is essential. Efficient problem solving and troubleshooting skills are necessary. The ability to work independently or as a functional team member is required. Organizational skills with intense attention to details, timelines and metrics are necessary.

Education

/ Experience

Bachelor's Degree in a related field and three to four years of related Sales experience and/or training; or equivalent combination of education and experience.

Language Ability

Possess the ability to effectively present and communicate information and respond to questions from groups of managers, colleagues and customers.

Math Ability

Must be able to work with general mathematical concepts including probability, statistical inference, forecasting and logistics. Able to compute rate, ratio and percent and to create and interpret graphs.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Should have good problem‑solving techniques and the ability to troubleshoot technical problems. Ability to know when to ask for additional resources or assistance from other groups.

Computer

Skills

To perform this job successfully, an individual should have experience with Microsoft Office (Word, Excel, PowerPoint), Google G Suite, and internet…

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