In Home Sales Consultant

Pella Windows and Doors of Western New York is a trusted high-quality window and door solutions provider. We pride ourselves on delivering a premium experience from consultation to installation. Our local team is committed to customer satisfaction and helping you succeed.

Base pay range: $65,000.00/yr - $90,000.00/yr. This range is provided by Pella Windows and Doors of WNY. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

As an In-Home Sales Consultant (Residential Sales Representative) at Pella Windows and Doors of WNY, you will meet with homeowners to provide customized window and door replacement solutions backed by the Pella Promise. This role is ideal for driven, customer-focused professionals who thrive in consultative sales and enjoy face-to-face interactions in a residential setting.

This is a salary plus commission role, with mileage reimbursement for all work-related travel. You’ll work a hybrid schedule — from home, our office, and in the field — meeting customers during evenings, weekdays, and some Saturdays.

• Deliver Pella’s proven in-home sales process to consult with customers and close sales
• Prepare and present detailed price quotes during each appointment
• Respond to all customer inquiries within 24 hours
• Meet or exceed individual sales goals and customer satisfaction targets
• Maintain expertise on all Pella products, services, and the competitive landscape
• Manage customer records and communications using CRM tools
• Conduct follow-ups, generate referrals, and represent Pella at events or home shows

• A natural ability to earn trust and build rapport with homeowners
• Strong consultative selling and objection-handling skills
• Experience in residential or outside sales is preferred
• Technical aptitude or familiarity with construction is a plus
• High sense of urgency and motivation to close the sale on first interaction
• Team mindset, with the ability to work independently

• Competitive base salary plus commission
• Mileage reimbursement for work-related travel
• Sales training and ongoing support
• Opportunities for advancement in a reputable, nationally recognized brand
• A hybrid work structure that combines independence and flexibility

Pella Windows and Doors of Western New York is a trusted high-quality window and door solutions provider. We pride ourselves on delivering a premium experience from consultation to installation. Our local team is committed to customer satisfaction and to helping you succeed.

• Mid-Senior level

• Full-time

• Sales, Customer Service, and Business Development

• Retail
• Retail Building Materials and Garden Equipment